Is the status of independent the future of work? According to an Intuit study, no less than 40% of the workforce in the United States will be made up of independent workers this year. This level has never been reached before. It is a trend that Canada has not completely missed. Here as well, the […]
Constantly changing, e-commerce continues to reinvent itself to offer consumers an ever more personalized experience. From voice control to augmented reality, what innovations will change online business practices in 2020? Personalizing experience with artificial intelligence A pioneer in personalizing the online buying experience, the giant Amazon will continue to offer products intimately linked to the […]
Security guard, kitchen help, longshoremen, technical workers, crane operators, waiters… There is no shortage of job openings in Prince Rupert. In this village of 12,000 inhabitants located on the shores of the North Pacific, two hours by boat from Alaska, the port is in an economic boom, to the point that businesses are struggling to […]
In 2018, 61,000 jobs were created in the new technologies sector in Canada, according to a recent report from the Computing Technology Industry Association (CompTIA). These numbers can be expected to continue to increase in 2020. Are Canadians tech pros? Certainly! The rising trend in the number of jobs in the IT sector has been […]
The new year is fast approaching and it’s time to start thinking about your good resolutions for 2020. From a personal point of view, losing weight and quitting smoking are classics… But what about your 2020 professional goals? Here are 20 ideas to study. No worries: you don’t have to do everything, but setting two […]
When analyzing the performance of a system, there is a tendency to put a lot of effort into settling complaints… but what about the silent users, who make up the vast majority of customers? How do you consider their “point of view”? Make silent users “noisy” Let the silent users speak: this is very […]
For women, there is still a long way to go to carve out a place in certain circles, such as the White House. During Barack Obama’s first mandate, his female advisers noted that they were invited less to important meetings. And when they were invited, it was harder for them to speak or receive credit […]
The world of technology changes quickly and is continuously evolving. To avoid feeling left behind, here are some things you can do every day. Be proactive “The first thing is to be curious and proactive,” explains Mélanie Bosc, director of training at TECHNOCompétences, an information technology specialist for more than 20 years. “You have to […]
More and more companies are seriously exploring the potential of the Internet of Things. According to a recent report from Microsoft, 3,000 decision-makers surveyed believe that within two years, 30% of their companies’ sales will be attributable to the IoT. What does this new paradigm mean for IT workers and the sector? A part of […]
Long regarded as a cutting-edge technology only accessible to large conglomerates, artificial intelligence is about to be introduced into the majority of companies, in all industries. It is also transforming the role of business analysts… Interpretation of data Anand Medepalli works at Element AI, which employs more than 500 people in North America, Europe and […]
Rather than replacing humans, artificial intelligence has the potential to improve call centre employees and make them more relevant and effective. Here’s how. Call centre robots can quickly answer specific questions, to the great satisfaction of the customer who independently uses this service. With a few clicks and a few numbers pressed on the phone […]
The automation of factory production will create new job categories, related to IT. What are they? By replacing human work for predictable repetitive and physical tasks, technological innovations are leading to the development of new skills that require analysis and judgement. They are changing the very nature of many jobs and creating new ones. Rather […]
