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Top 20 Good Professional Resolutions for 2020

The new year is fast approaching and it’s time to start thinking about your good resolutions for 2020. From a personal point of view, losing weight and quitting smoking are classics… But what about your 2020 professional goals? Here are 20 ideas to study. No worries: you don’t have to do everything, but setting two […]


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The Importance of Considering the Silent Users…

When analyzing the performance of a system, there is a tendency to put a lot of effort into settling complaints… but what about the silent users, who make up the vast majority of customers? How do you consider their “point of view”?   Make silent users “noisy” Let the silent users speak: this is very […]


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Women in IT – Do You Know the Amplification Technique?

For women, there is still a long way to go to carve out a place in certain circles, such as the White House. During Barack Obama’s first mandate, his female advisers noted that they were invited less to important meetings. And when they were invited, it was harder for them to speak or receive credit […]


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Technology – How to Stay in the Game

The world of technology changes quickly and is continuously evolving. To avoid feeling left behind, here are some things you can do every day. Be proactive “The first thing is to be curious and proactive,” explains Mélanie Bosc, director of training at TECHNOCompétences, an information technology specialist for more than 20 years. “You have to […]


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The Internet of Things, the Future of IT?

More and more companies are seriously exploring the potential of the Internet of Things. According to a recent report from Microsoft, 3,000 decision-makers surveyed believe that within two years, 30% of their companies’ sales will be attributable to the IoT. What does this new paradigm mean for IT workers and the sector? A part of […]


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Artificial Intelligence – Business Analysts Won’t Be Able to Do Without It!

Long regarded as a cutting-edge technology only accessible to large conglomerates, artificial intelligence is about to be introduced into the majority of companies, in all industries. It is also transforming the role of business analysts… Interpretation of data Anand Medepalli works at Element AI, which employs more than 500 people in North America, Europe and […]


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How Will Artificial Intelligence Transform the Work of a Call Centre Employee?

Rather than replacing humans, artificial intelligence has the potential to improve call centre employees and make them more relevant and effective. Here’s how. Call centre robots can quickly answer specific questions, to the great satisfaction of the customer who independently uses this service. With a few clicks and a few numbers pressed on the phone […]


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What Jobs Will Automation Create?

The automation of factory production will create new job categories, related to IT. What are they? By replacing human work for predictable repetitive and physical tasks, technological innovations are leading to the development of new skills that require analysis and judgement. They are changing the very nature of many jobs and creating new ones. Rather […]


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Why Are Women Disinterested in IT?

The Information and Communications Technology Council (ICTC) has forecast the creation of some 216,000 new jobs in Canada’s digital economy by 2021, reaching a total of 1,637,000 positions. Many are accompanied by interesting salaries and conditions. Yet the ICTC notes that over the past decade the proportion of women in the field has not exceeded […]


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Why Promote Communities of Practice?

Teamwork is one thing, the community of practice is another. Within a given territory, or within a network of companies, it is worthwhile to create communities of practice. Why, and how do you go about it? Imagine math teachers, from different schools across the country, who want to develop new pedagogical practices together or share […]


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How AI Will Transform the Pharmaceutical Sector

The search for new biological targets, assessment of the toxicity of molecules for medicines, optimization of clinical trial procedures, the innovative path towards personalized medicine… Here is a small glimpse of the potential for artificial intelligence in the pharmaceutical sector, in full growth right here in Canada. DNA alone contains 100 million base pairs. Elements, […]


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Urgent Needs for IT Talent!

A specialist in technology projects, cybersecurity or cloud computing… you could well be the rare gem sought after by 62% of Canadian technology companies that are considering boosting the size of their staff in 2019. The results of a survey conducted by the Robert Half Technology recruitment firm also reveal that 85% of companies are […]


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