The IT Technician will be responsible for Level 2 support the 450 employees of the company in the greater Montreal area. MORE PRECISELY Perform technical support on the computer hardware and software used Manage requests through the ti[...]
Evaluate new issue reports, determine the course of action they require and if a workaround is possibleParticipate in the level 2, 24/7 production support for critically important systems by assuming a role in the on call rotationTroub[...]
As a Specialist, you will be expected to understand business requirements, troubleshoot issues, perform analysis, design, and program using ITIL framework. Technical documentation, impact analysis, QA scripts & test scenarios are also [...]
Demonstrated knowledge of COBIT, ITIL, NIST or other IT frameworks would be as asset. Experience with data and analytics tools such as ACL; providing IT support to non IT auditors. Proficiency using MS Office Suite including Excel, Wor[...]
Ensuring that all solutions put into place are adaptable as AC's environment and technologies change. Ensure adherence to defined organizational processes for continued consistency of IT services deliver. Promote use of self service an[...]
As a Technology Analyst I team member, you will be part of an energetic and dedicated team that manages the day to day IT operations for our TELUS Health Clinics nationally. This means providing our clinics with IT support for various [...]
Job duties / Accountabilities Design and develop business process documentation in agile manner that will be used as reference by developer teams for automation leveraging RPA and/or ETL technologies such as Automation Anywhere, Altery[...]
We are currently seeking a Technicien Support Informatique/Desktop Support Technician to join our team in Montreal, Quebec (CA-QC), Canada (CA). Nous sommes à la recherche d'un technicien support informatique pour notre équipe à Mon[...]
As the Manager, Support at 7shifts you will lead team performance, provide coaching, and ensure exceptional customer experiences. Reporting to the Director, Service Delivery you will be pivotal in advocating for resources, leading proj[...]
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Job Summary:Une version française suitAs the Operations Support Analyst for Post Certification Services Notices group and under direct supervision of Notice Team Manager, you will be the non-technical coordinator for customer billable[...]
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