IT Technician (Level 2)

Tasks/Responsibilities

The IT Technician will be responsible for Level 2 support the 450 employees of the company in the greater Montreal area.

MORE PRECISELY

• Perform technical support on the computer hardware and software used
• Manage requests through the ticketing system and contribute to various special IT projects
• Work closely with the Level 1 Technician, the Level 3 Technician, and the IT Director
• Work in an environment on Azure, Windows, Microsoft 365

PROFILE

• 3+ years of experience as an IT Technician
• 1+ year of experience with Azure
• Professional experience in level 2 technical support
• Proficiency in Windows, Microsoft 365, Active Directory
• Experience in a multi-site environment (asset)
• Autonomy and good adaptability
• Class 5 driving license and car
• DEC in computer science or equivalent
• Bilingualism required (French and English)