The IT Technician will be responsible for Level 2 support the 450 employees of the company in the greater Montreal area. MORE PRECISELY Perform technical support on the computer hardware and software used Manage requests through the ti[...]
4+ years' experience working as a configuration manager, or similar role. 4+ years' working within ServiceNow, with a strong understanding of ITSM and SPM (Strategic Portfolio Management) modules. Strong understanding of IT resource an[...]
deliver, and maintain business applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of p[...]
Evaluate new issue reports, determine the course of action they require and if a workaround is possibleParticipate in the level 2, 24/7 production support for critically important systems by assuming a role in the on call rotationTroub[...]
business requirements for system modifications as well as testing and acceptance of new software releases and bug fixes. Responsabilities: Act as the point of contact for bugs review and process issues resolution as it pertains to TRAX[...]
As a Specialist, you will be expected to understand business requirements, troubleshoot issues, perform analysis, design, and program using ITIL framework. Technical documentation, impact analysis, QA scripts & test scenarios are also [...]
Demonstrated knowledge of COBIT, ITIL, NIST or other IT frameworks would be as asset. Experience with data and analytics tools such as ACL; providing IT support to non IT auditors. Proficiency using MS Office Suite including Excel, Wor[...]
Ensuring that all solutions put into place are adaptable as AC's environment and technologies change. Ensure adherence to defined organizational processes for continued consistency of IT services deliver. Promote use of self service an[...]
As a Technology Analyst I team member, you will be part of an energetic and dedicated team that manages the day to day IT operations for our TELUS Health Clinics nationally. This means providing our clinics with IT support for various [...]
Design, develop, and maintain scalable and robust full-stack applications using C#, .NET, JavaScript, React, and other relevant technologies. Collaborate with cross-functional teams to gather requirements, define project scope, and est[...]