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Functional Analyst, IT

July 16 2020
Industries Bank, Insurance, Financial services
Categories Project Management, Business Analysis, Information Technology, IT, Consultation, Business analyst, Project management
Montreal, QC

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level NV-09

The ECM (Documentum) squad is seeking an autonomous functional analyst who is keen to learn about new technologies. All new employees are offered internal training. Ideally, you have good teamwork skills (independent end-to-end DevOps squads, from analysis, to development through to production tests), since adapting to this technology and integrating the concepts requires personal investment and effort.

This position consists in working on various business projects for multiple Documentum clients. Each application is developed differently, which is why this position requires a specific learning focus. We are looking for someone who shows a strong interest in learning on a multidisciplinary team and who has strong analytical skills.

More specifically, you assist clients in identifying their needs in terms of development or patches, and guide them in selecting appropriate technology solutions. You recommend implementation strategies, ensure the chosen solutions are the right ones, and oversee their implementation. You serve as a functional specialist for colleagues, and coordinate requests.

Main responsibilities

  • Assist clients in defining their needs and guide them through appropriate functional solutions, taking into account budgetary commitments and delivery deadlines.
  • Guide development teams in their analyses and resolve functional problems that arise during a project's execution to ensure that the proposed solutions are consistent and take into account the needs of end users, the system's architecture and any constraints.
  • Manage system development projects as needed, supervise teams of technology developers and coordinate the activities required from various sectors in order ensure systems' quality, reliability and availability.
  • Serve as subject matter expert and take responsibility for multiple production solutions.
  • Develop various strategies related to testing, training, implementation, etc.

Other working condition

  • Number of jobs available : 2


  • Bachelor's degree in an appropriate discipline
  • A minimum of four years of relevant experience
  • Experience with git / SourceTree (an asset)
  • Experience with SQL databases (an asset)

Please note that other combinations of qualifications and relevant experience may be considered

  • For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

  • Knowledge of SQL databases (an asset)
  • Knowledge of document management (an asset)
  • Knowledge of Documentum (an asset)
  • Knowledge of working in Agile Scrum or SAFe mode (an asset)
  • Knowledge of client-server environments (an asset)

Desjardins Cross-sector skills

Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job

Business insight, Complexity

Work Location: 400, boul. de Maisonneuve Ouest Montréal network