Technical Project Manager

Fixed term contract: 1.5 years

Overview:

The Jewish Community Centre of Greater Vancouver is seeking a Technical Project Manager to lead the organization through a significant digital evolution. This individual will be responsible for the lifecycle of the transformation from initial conception to implementation and evaluation. The transformation is rooted in a new member management system to enhance operational efficiency, member engagement, and overall community impact.

Key Responsibilities:

Project Management and Implementation

• Lead cross-functional teams in planning, organizing, and implementing, ensuring adherence to timelines and budgets.
• Support an evolving project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
• Develop a detailed project plan to monitor and track progress
• Coordinate internal resource availability and allocation, including third parties/vendors, to support the flawless execution of project work streams
• Ensure that the project is delivered on-time, within scope and within budget, proactively communicating with leadership to raise issues and solutions
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure performance using appropriate project management tools and techniques
• Create and maintain comprehensive project documentation of processes and progress
• Oversee internal user acceptance testing and system roll-out and training for  launch
• Assist in the data migration and database clean up for membership and programs
• Manage the “go-live” and post “go-live” transition
• Manage basic user support, system testing and training for internal users

Vendor Management: 

• Support  the procurement process including RFP evaluation, vendor selection, and contract negotiation.
• Ensure effective partnerships and delivery of high-quality solutions. Manage the relationship with the vendor and relevant stakeholders throughout the process.
• Meet with vendor to take detailed ordering briefs and clarify specific requirements of each project.

Risk Management:

• Identify potential risks and develop mitigation strategies to ensure the successful implementation of digital projects.

Performance Tracking: 

• Establish key performance indicators (KPIs) to measure the impact and success of digital initiatives, providing regular reports to stakeholders.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Assist in development and delivering of training for key staff in the organization.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, Project Management, or a related field. A Master’s degree is a plus.
• Proven experience in managing digital transformation projects, preferably within the non-profit or community services sector with products such as Activenet, Perfect Mind, Club Automation, Traction Rec, etc.
• Strong project management skills with a certification in Project Management Professional (PMP) or equivalent is preferred.
• Excellent communication and interpersonal skills to effectively engage and collaborate with diverse stakeholders.
• Proficiency in evaluating, selecting, and implementing digital solutions and technologies.
• Demonstrable ability of delivery in relation to cost, time and quality of outcome.
• Collaborative cross function/department working.
• Effective influencing and negotiating skills
• Methodical approach to work, attentive to detail, able to plan, prioritize workload, meet deadlines and work without close supervision.
• Ability to analyze and interpret complex problems and generate and find innovative solutions to these.
• Ability to write accurate, concise and relevant reports to senior management.
• Ability to foster good relations with internal and external stakeholders.
• Ability/experience of managing budgets and resources for projects
• Knowledge of change management principles and methodologies.
• Understanding of the Jewish community, its values, and traditions is advantageous.

Salary: $85,000 to $95,000 per year

Note: This job description is intended to provide a general overview of the responsibilities and qualifications required for the role and is subject to change as per the needs of the organization.

How to Apply

To apply for the Technical Project Manager contract position, candidates must submit a cover letter and a resume (one PDF). The cover letter should succinctly express the candidate's interest in the role, highlight relevant experience, and outline specific achievements or projects they've managed in previous roles, showcasing their ability to deliver results. Additionally, they should articulate how their unique background and qualifications make them an ideal fit for the position, incorporating any relevant certifications, industry knowledge, or specialized skills. The resume and cover letter can be uploaded via the link available in this posting.