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Business Systems Analyst

July 11 2021
Industries Real Estate
Categories Project Management, Business Analysis, Information Technology, Database Dev. & Admin., Analyst, Project management, QA, Tester, Debug, IT Business Analyst, Business Systems Analyst
Toronto, ON

The Role

The Business Systems Analyst reports to the IT Project Manager and is responsible for the liaison between the business, internal technical teams and 3rd party application vendors. In addition, they are required to provide technical expertise in application development and database administration. The role consults with RECO's business departments to determine technology requirements, provides analysis and supports business goals. Leads workshops with business users in order to gather requirements and assess business impact from technical solutions. Manages internal stakeholders' expectations for the delivery of all technology solutions (infrastructure, development, 3rd party). Keeps the IT Project Manager and IT teams apprised of the status of all assigned projects on a regular and as-needed basis.

Position Responsibilities

  • Responsible to analyze complex business problems and assess how automated systems can be implemented to solve them. Formulate and define the objectives and scope of business systems.
  • Gather data/requirements and analyze business and user needs in consultation with both business managers and end users. Lead various system implementation and enhancement projects.
  • Responsible to create User Acceptance Testing plans and execute on UAT testing with business units. Assist with the creation of test cases and testing of changes to business systems.
  • Responsible to create Quality Assurance Testing plans and execute on QA testing. Create all QA test cases and testing of changes to business systems.
  • Document business requirements in the form of Business Requirements Documents (BRD) and System Requirements Documents (SRS) to assist with the procurement of hardware and software Technology/solutions.
  • Sundry duties as assigned.


  • 5+ years of formal business analysis experience in a technical environment.
  • 5+ years' experience with quality assurance testing of software applications
  • 3+ years of experience working on CRM projects Previous experience in application development and/or database administration (SQL, Oracle) is an asset
  • Post-secondary education in Computer Science and/or Business
  • An understanding of client-server computer model, including systems architecture, web concepts and database concepts.
  • Excellent analytical and problem-solving skills; ability to apply this knowledge in the resolution of complex business problems.
  • Excellent oral and written communications skills.
  • Self-starter with personal initiative, able to follow direction, good organizational skills.
  • Works well in a team environment; supportive, collaborative, cooperative, service-oriented.


Qualified applicants are invited to submit a detailed outline of experience specifically addressing RECO's needs in confidence to:  **@****.**.**


RECO is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility.

We thank all applicants in advance for their interest. network