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Business Systems Analyst

June 16 2021
Categories Information Technology, Management, Consulting, Database Dev. & Admin., Consultation, Business analyst, IT Business Analyst, Data Business Analyst, Business Systems Analyst, Business Process Analyst, Reporting Business Analyst, Data analyst, BI, Mining, AI
Ottawa, ON

Take a central role
The Bank of Canada has a vision to be "a leading central bank—dynamic, engaged and trusted—committed to a better Canada." No other employer in the country offers you the unique opportunity to work at the very center of Canada's economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.

Find out more about the next steps in our Recruitment process

Did you know? 
Payment Canada, the Financial institutions, the Canadian Payments Industry and the Bank of Canada are all engaged in a multi-year Payments' ecosystem modernization journey which will, amongst other things, be replacing LVTS and ACSS and introducing a new real-time retail payment system.

What you will do 
Reporting to the Senior Manager of Business System Analyst team in the Banking and Payments (BAP) Department, you are primarily responsible for providing your expertise in business analysis to clarify and document user's needs and translating those so that the scrum teams are able to understand and implement the features required by Banking Operations and the Payments Modernization initiative.

When you join our team, you will; 

  • Work within a Scrum team to gather and convert business requirements into specifications and user stories, contribute to the testing effort and maintain documentation in the form of processes, procedures and training material. 
  • Monitor the banking environment to identify opportunities to improve the functioning of the business and the delivery of business services as well as how to adapt systems to the ever-changing operational context. 
  • Participate in projects and testing activities and provide subject-matter expertise.

For one of our scrum teams (1 position), we are looking for relevant experience in the following areas (in addition to the above):

  • Business intelligence (business performance measurement, balanced scorecard)
  • Data management tasks (such as data governance, data stewardship, data quality management)
  • Implementation of data related solutions (data warehouse, business intelligence solutions, master data management solutions)
  • Experience querying data directly in the database

You will be expected to work with data modellers to understand data requirements and current state within the source business systems.  You'll also work with ETL developers to understand data issues encountered during data processing.  Additionally, you'll assist in defining an appropriate data reconciliation method (between source system and data warehouse) as well as work with report developers to understand the expected business results for a given report or analysis.  

What you need to succeed
To perform your day to day work you;

  • Are experienced in eliciting, documenting and managing high level needs and requirements for large scale IT enabled projects using an Agile methodology and converting those into user stories for consumption by the scrum team.
  • Exemplify the Agile mindset, valuing psychological safety, equal voice, visibility, transparency, purpose and belonging.
  • Have effective verbal and written communication skills that allow you to conduct needs assessments with the end users, provide context to the development and quality assurance teams, and create business analysis artifacts that are easily consumed by business and technical users. 
  • Use analytical skills to work with the team in finding and validating solutions 
  • Are a team player who can easily adapt to change, working with a diverse group of stakeholders, scrum team members and colleagues while managing multiple tasks of varying complexities
  • Are a self-starter, you take on responsibility without having to be prompted to do so.


  • Knowledge of high-available banking and payments systems and/or the Canadian Payments landscape
  • Certified Business Analysis Professional (CBAP) or Certification in Business Analysis (CCBA) or other relevant professional designations
  • Problem root cause analysis experience

Your education and experience

  • Bachelor's degree in business administration, commerce, computer science or related discipline and a minimum of three (3) years of experience providing consultation in the development of business requirements as well as the delivery of business system analysis, ensuring proper consideration of people, processes, systems design and technology.  
  • Minimum three (3) years experience with the agile software development methodology in the capacity of a business analyst


  • An equivalent combination of education and experience may be considered. 


What you need to know

  • Language requirement: English or French essential
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Secret 
  • You will work remotely from any location within Canada while the Bank operates under mandatory telework. Flexibility for remote work for the duration of the term may be granted.
  • There will be no relocation assistance provided
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
  • In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process. All interviews are conducted virtually.  

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider

  • Salaries are based on qualifications and experience and typically range from $80,300 to $94,400 (job grade 16)
  • Depending on performance, you may be eligible for performance pay for successfully meeting (5 to 7% of your base salary) or for exceeding expectations (10% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service network