Documentation creation and modification as appropriate to their support team Enhancement of steady state operations, real-time monitoring, alerting & operational visibility, and support processes with direction from product owner and t[...]
Fortinet is looking for an experienced Technical Support Engineer to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Engineer is an escalation point for Fortinet pa[...]
quality, reliability, accessibility, and credibility of Teck Digital Systems Collaborate with help desk and network operations teams to determine and resolve end user issues Plan, coordinate, and communicate all system changes Create a[...]
Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Complete new hire onboarding which includes provisioning IT assets, access and permissions Refreshing and replacing machines Receive, ha[...]
Leading a team of Support Engineers. Recognizing inefficiency and driving process improvement to enhance the productivity of all Amazonian's. Measuring, monitoring, and maintaining the team's ability to meet or exceed contact and resol[...]
Other locations
The Opportunity As an IT Administrator you have the demonstrated ability to collaborate well with others and solve tough technical problems. You are organized, learn technology quickly, and thrive in a fast paced environment. Although [...]
Basic troubleshooting on the core Fortinet products - Fortigate Collection, analysis and change recommendations of configuration information Collection and analysis of customer system information Recommend corrective actions based on a[...]
Other duties as assigned. Qualifications Minimum 5 years' experience providing end user technical support. Demonstrated progression of technical support responsibilities from level 1 to level 3. Exceptional troubleshooting and decision[...]
Reporting to the CMDB and Discovery Lab Lead of Service Management Technology, the candidate will be responsible for development, maintenance, and support of the enterprise ServiceNow application in a fast-paced environment. The primar[...]
We are currently seeking a Technicien Support Informatique/Desktop Support Technician to join our team in Montreal, Quebec (CA-QC), Canada (CA). Nous sommes à la recherche d'un technicien support informatique pour notre équipe à Mon[...]