As a Digital Support Sales Specialist you will drive and close Microsoft Unified Support opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health and enabling customer outco[...]
Fortinet is looking for an experienced Technical Support Engineer to join our Ottawa office to provide exceptional customer service and technical help for our loyal customers. The Support Engineer is an escalation point for Fortinet pa[...]
Documentation creation and modification as appropriate to their support team Enhancement of steady state operations, real-time monitoring, alerting & operational visibility, and support processes with direction from product owner and t[...]
The Opportunity As an IT Administrator you have the demonstrated ability to collaborate well with others and solve tough technical problems. You are organized, learn technology quickly, and thrive in a fast paced environment. Although [...]
quality, reliability, accessibility, and credibility of Teck Digital Systems Collaborate with help desk and network operations teams to determine and resolve end user issues Plan, coordinate, and communicate all system changes Create a[...]
Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures Complete new hire onboarding which includes provisioning IT assets, access and permissions Refreshing and replacing machines Receive, ha[...]
As a Cloud Support Engineer, you will be at the forefront of this transformational technology and acting as the ‘Cloud Ambassador’ across all the cloud products. You will be arming our customers with required tools & tactics to get[...]
As a Business Support Analyst, you will play a key role in preventing and resolving production disruptions, manage risk, improve support effectiveness, and continually improve technical processes. What will you do? Act as a technical t[...]
Other duties as assigned. Qualifications Minimum 5 years' experience providing end user technical support. Demonstrated progression of technical support responsibilities from level 1 to level 3. Exceptional troubleshooting and decision[...]
Job Title: Manager, IT Service Desk Reports to: Sr. Manager - End User Services Purpose of the Role: The Manager, IT Service Desk will have hands-on experience with leading and managing the services being provided by the Service Desk t[...]