Offer outstanding service to our clients. Manage call resolve issues in accordance with customers SLA agreement to manage customer relations and optimize customer satisfaction. Leverage senior level experience and specialized training [...]
As a Control Plane Product Owner, you will be responsible for defining, prioritizing, and managing the technical strategy and roadmap for the control plane functions that govern mobility and session management in our 4G and 5G networks[...]
Other locations
As an IoT Product Owner, you will be responsible for defining, prioritizing, and managing the product roadmap, technical strategy and backlog for mobile core network solutions designed to support IoT services. You will work closely wit[...]
Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's SLA agreement to manage customer relations and optimize customer satisfaction. Leverage senior level experience and specialized training[...]
Receive, grade, and process bulk shipments of Certified Pre-Owned devices Identify cosmetic and functional flaws through grading and triage processes Conduct tests to identify issues with telecommunication equipment Provide detailed re[...]
We have an immediate opening for a Lead Advanced Field Service Technician at our Markham office, reporting directly to the Service Manager. You will be responsible for leading successful on-site installation, servicing and repair proce[...]
where every day is different Engage with prospective and current customers in store, by phone and messaging Provide repair and replacement estimates for the customer Working hours and locations Opportunity to work with all of our brand[...]
ITIL Expertise: Leverage ITIL Foundation or Practitioner certification and knowledge of Incident Management, CSI, and process design to support service delivery. Leadership in Triage Processes: Lead the design and management of triage [...]
change review to minimize customer impacts, and involvement in operational readiness procedures. This team is also responsible for maintaining the Incident Communications process to ensure on-time and accurate notifications are being s[...]