Help Desk Jobs in Vancouver, British Columbia
deployment, and lifecycle management of end-user equipment Develop and implement solutions to improve operational efficiency and service quality Provide escalation support for challenging problems and mentor junior team members Contrib[...]
Provide technical assistance and support for incoming queries and issues related tocomputer systems, software and hardware Assist with troubleshooting and resolving technical problems for end-users in atimely manner. Install, configure[...]
ITIL Expertise: Leverage ITIL Foundation or Practitioner certification and knowledge of Incident Management, CSI, and process design to support service delivery. Leadership in Triage Processes: Lead the design and management of triage [...]
As a Technical Support Specialist, you will be involved in: Basic troubleshooting on the core Fortinet products - Fortigate Collection, analysis and change recommendations of configuration information Collection and analysis of custome[...]