Help Desk Jobs in British Columbia

ITIL Expertise: Leverage ITIL Foundation or Practitioner certification and knowledge of Incident Management, CSI, and process design to support service delivery. Leadership in Triage Processes: Lead the design and management of triage [...]

The Helpdesk team provides front-line IT support and services to Mitacs staff and other internal users, as well as indirect support for external client and partner-impacting issues reported through Mitacs Client Care and business devel[...]

identify resources, and conduct reviews on incident response process Ensuring partners are well-informed about the progress and solution to their concerns while also managing the customer relationship Monitoring tickets received by the[...]

As a Technical Support Specialist, you will be involved in: Basic troubleshooting on the core Fortinet products - Fortigate Collection, analysis and change recommendations of configuration information Collection and analysis of custome[...]

Guest Services Desk Agent (Summer) Panorama Mountain Village, 2030 SUMMIT DRIVE, PANORAMA, British Columbia, Canada Req #1370 Monday, January 20, 2025 Description: As a Guest Services Desk Agent, you will be responsible for all concess[...]

Fortinet is looking for a Sr. Project Manager working directly with R&D, Customer Support and Sales team to manage critical pre-sales feature development and post-sales issue resolution related with Fortinet's key products. You will ma[...]

Maintain a strong understanding of FISPAN software and products to facilitate effective troubleshooting of clients’ technical issues of a complex nature. Work with clients and partners to troubleshoot technical support topics includi[...]

We are currently seeking a Enhanced Support Services Technician to join our team in Vancouver, British Columbia (CA-BC), Canada (CA). NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to gro[...]

We are currently seeking a Enhanced Support Services Technician to join our team in Vancouver, British Columbia (CA-BC), Canada (CA). NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to gro[...]