Help Desk Jobs

ITIL Expertise: Leverage ITIL Foundation or Practitioner certification and knowledge of Incident Management, CSI, and process design to support service delivery. Leadership in Triage Processes: Lead the design and management of triage [...]

As a Support Analyst, you will play a pivotal role in delivering tier-1 to tier-2 support for our Toronto office personnel, ensuring seamless resolution of all IT support requests. In this role, you'll be the primary IT point of contac[...]

Acting as a liaison between internal stakeholders (E.g. customer service, dealer network, external partners, IT, etc.)contributing to new D2C-retail oriented RACI definitionunderstanding and navigating business interdependencies, compa[...]

The Helpdesk team provides front-line IT support and services to Mitacs staff and other internal users, as well as indirect support for external client and partner-impacting issues reported through Mitacs Client Care and business devel[...]

About the roleIntact Financial Corporation (IFC) is seeking an experienced SRE specialist to join its SRE Practice team. As a key contributor to the reliability strategy at IFC, you will be responsible for the adoption, integration, an[...]

Currently, we are seeking a Senior Support Developer to join our growing team.We are seeking a Senior Tier 3 Support Developer to join our dynamic team in Halifax, NS or St. John’s NL. The ideal candidate will have strong expertise i[...]

Ensures all sales orders are processed efficiently and accurately and that delivery deadlines are met.Responsible for preparing bids for rebates and updating ETA’s (estimated time of arrival).Provide support to a team of sales (insid[...]

Northwestel is seeking an employee to join the IT team! As a I/S Support Technician, you will carry out and diagnose on-going technical support functions in an environment with a mix of hardware, operating systems, and applications whi[...]

About the roleAre you a dynamic leader with a passion for optimizing IT operations and driving strategic initiatives? We are seeking a dedicated Director, IT End User Computing - Support and Operations, to become an integral part of ou[...]

We're hiring our first-ever Senior Support Engineer, a key role that bridges Technical Support and Engineering. You'll work closely with Customer Support, Engineering, and Product to improve the support experience for both customers an[...]