Service Manager
Location: Remote
MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Digital Transformation Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has developed strategic business relationships with industry leading technology partners to help our customers achieve positive business outcomes.
As a Service Manager at MOBIA, you will play a crucial role in overseeing both our internal service desk and external-facing managed services service desk. Having input on MOBIA's GTM for Managed Services, leveraging customer feedback and metrics to enhance efficiencies.
Key Responsibilities:
What You Will Bring:
Nice to Haves:
Qualifications:
In addition to the qualifications mentioned previously, consider adding:
MOBIA strives to build an amazing workplace and has been recognized as one of "Canada's Best Managed Companies" since 2021.
We offer a comprehensive compensation and benefits package including an employer supported wellness plan, health, dental and life insurance coverage, company paid training, career development, and company events for fun and community contribution.
We thank all applicants for their interest. However, only those selected for an interview will be contacted.