Analyst- Disaster Recovery Infrastructure
The Analyst Disaster Recovery Infrastructure is responsible for overseeing the coordination of the disaster recovery and business continuity plans to protect CN's critical business systems and information in the event of a disaster affecting IT operations. This includes a wider IT resilience planning to incorporate those elements of IT such as infrastructure and telecommunication services. The Analyst will introduce optimizations and improvements based on test results and analysis. They will develop and maintain communication between the various support teams, which support the IT Service Continuity group.
Operation Excellence
· Direct and coordinate staff efforts to formulate department-specific disaster recovery plans
· Work with other I&T teams to develop and establish disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and human interference
· Manage and coordinate all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes
· Conduct risk assessments and business impact analysis to identify vulnerable areas within the company's critical functions.
· Continue to improve on existing and, if necessary, develop new processes and procedures to continuously improve overall operations and drive standardization and efficiencies as the business develops
· Oversee changes and ensure we always remain ready now in the event of a disaster.
· Recommend and implement disaster avoidance strategies and impact reduction strategies.
· Confer with other I&T teams and other key personnel to determine if changes in hardware or software configurations affect disaster recovery plan outcomes
· Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development efforts
Information & Technology
Delivery
· Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for disaster recovery administration and business continuity based on industry-standard best practices.
· Inform and train staff members on their responsibilities concerning business continuity procedures and emergency response
· Ensure that company equipment, systems, services, and facility are compliant with disaster recovery plans and procedures
· Oversees the coordination of IT Services Continuity Management by periodic disaster recovery simulations and tests in order to practice and perfect the execution of the disaster recovery plans. This includes the analysis of the simulations and test results, and follow-up with relevant I&T teams for plan improvements.
Requirements
Education/Certification/Designation
· Bachelor's degree in Computer Science or equivalent degree or work experience
Skills/Knowledge
· Strong Project Management skills, along with effective use of policies and procedures
· Organizational abilities to reliably manage audits, maintenance, and lead day-to-day activities and
· Ability to influence and implement new processes and procedures
· Ability to work under pressure
· Strong problem-solving skills
Information & Technology
Experience
· Minimum 5-8 years overall work experience
Assets
· ITIL 2011 Foundation
· Experience with DRAAS
· Experience with building DR frameworks and governance for application services supported by 3rd party vendors.
· Experience with auditing DR/BCP plans
· Experience with SNow (creating dashboards and building reports)
Working Conditions
· This role requires supporting a 24/7 environment
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.