Position Title: Technology Manager, Enterprise Platforms
Reports To: Head of Enterprise Platforms & Enterprise Architecture

Department: IT Platforms

Term: Permanent Full-Time

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: Equitable is growing! We are looking for a Technology Manager, Enterprise Platforms to join our IT Platforms team!

Equitable continues to invest deeply in digital capabilities and services. Our Enterprise Platforms team is central to this investment, and we are looking to evolve our maturity and outcomes even further. To this we are now looking to bring in a hands-on technology manager to lead this group of outstanding people in progressively evolving our Client Care capabilities.

Success in this leadership role will require a commitment to continuous improvement, a laser focus on the client and team, and constant striving to build bridges. We are looking for self-starters that are constantly on the lookout for opportunity and waste, diligent team players that focus on doing the right thing, and detail-oriented individuals ready to analyze complex issues.

We are an organization that values diverse thinking, rewards both behaviors and delivery, and focuses on growth and continuous improvement. This role is a unique opportunity to join a team that is at the beginning of a multi-year growth plan whose work will have direct impact on company direction, our customers, and our industry.

Now is an exciting time to join one of the Waterloo Area's and Southwestern Ontario's Top Employers for 2024!

The Opportunity: This role will manage the Investments IT platform systems. The Technology Manager role will manage and direct a cross-functional team that identifies, recommends, develops, implements, and supports IT solutions to support and enable strategic and tactical business goals and objectives. The role will manage and steward a set of technology assets within a technology platform, in collaboration with business and IT roles on solution design and development of systems, and applications that may depend on or are used by other platforms. The role will create and drive technical strategy and roadmaps for a set of technology assets within a technology platform.

What you will be doing:

Own Platform assets

• Sets technical vision and roadmap for assigned assets within a platform to support and enhance business outcomes.
• Own the technical roadmap and deliver milestones for assigned assets by working closely with business, development, operations teams and Technical Platform Owner.
• Monitor, steward and advance the technical health and performance of assigned assets.
• Works with architects to develops the technology capability roadmap of assigned assets.
• Manage the lifecycle of vendor platforms and overall vendor relationships.

Lead Solution Development or Service practices\processes

• Enable and guide team to deliver high quality solutions and/or services in a sustainable and optimized manner.
• Identify, document, continuously improve, and implement end-to-end software/service development, quality, delivery, and support processes.
• Accountable to ensure technical standards, guidelines, and principles are upheld by team.
• Own the technology KPIs and prioritization of assigned assets.

Team Talent Management

• Sets direction and vision for the team.
• People management, including hiring, coaching, recognizing, mentoring and performance managing team members.
• Hold team members accountable for deliverables and high-quality work.
• Coordinate team member activities
• Monitor team productivity, quality, and morale.
• Spearheads and guides team through process implementation/changes.

What you will bring:

• 5+ years hands of relevant business technology experience, specifically in the Investments space. Preference will be given to individuals who have worked with trading or benchmarking tools and Investments vendors such as StateStreet.
• 5+ year of hands on experience supporting an enterprise platform and contributing to KPI monitoring and maintaining the health of technology.
• 2+ years in a team leadership/management role
• Strong understanding of the different types of investments.
• Post-secondary degree or combination of equivalent education/experience in the following or related discipline: computer science, computer systems engineering, software engineering
• Strong communication and organizational skills.

What's in it for you:

• A healthy work-life balance with employee wellness top of mind
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• An additional paid volunteer day each year so you can spend time giving back to the community
• Immediate enrollment in the company's pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• An onsite, full-service cafeteria with a variety of daily options
• Discounts on company products and services, and access to exclusive employee perks
• Regular EQ Together events focused on company togetherness and collaboration
  
  

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)
• Undergo a criminal background check

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

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