Senior Unix Technical Analyst
Job Summary
Job Description
What is the opportunity?
The Senior UNIX Technical Analyst position is responsible for the day to day operations of RBC's UNIX/LINUX estate worldwide. Change and event management will be top priority as well as liaising with clients during troubleshooting sessions. This L1 position will also be responsible for managing vendor engagement for Operating System issues and queries while keeping our L2, and senior management teams up to date. The senior TSA is the first line of client contact and is responsible to ensure that all workflows are completed in an efficient and timely manner.
What will you do?
- This position requires working shifts including days/evening/nights plus weekends
- Maintain a very good operational knowledge of the tools required for support of the systems, subsystems and support products.
- Develop and maintain the necessary skills to support new technology being implemented into the area
- Provide technical support for problem analysis/determination to ensure affected components are promptly restored to service & ensures appropriate follow up.
- Review changes prior to implementation to ensure these will not interfere with service levels
- Participates in the evaluation of new technology via Monthly MPLANS
- Ensures that strategic applications use proper technology within RBC's long term architectural direction
- Maintains an excellent understanding of RBC technology
What do you need to succeed?
Must Have:
- RHEL 6/7/8/9 Experience
- Solaris 9/10/11 Experience
- Familiar with Openstack, Docker, Kubernetes
- Veritas Storage Foundations experience; Clustering on Solaris and Linux (Pacemaker)
- Unix Shell Scripting
- NAS/SAN Disk experience
- Knowledge of OS Patching Strategies (yum, live upgrade, etc)
- Knowledge of Firmware Apply Strategies
- Performance Troubleshooting (grafana, OS utilities)
Nice to haves:
- RHSA or RHCE Certified
- Ansible automation experience
- X86, Sparc and UCS Hardware Knowledge
- Virtualization experience (Nutanix, VMware)
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-Hybrid
#TechPJ
Job Skills
Cisco Unified Contact Center Enterprise (UCCE), Docker (Software), Intel X86 Assembly (Inactive), Kubernetes, NAS Management, Operating System Updates, Oracle Solaris, Oracle Solaris Cluster, Oracle Solaris Zones, Performance Monitoring, Red Hat Enterprise Linux (RHEL), Red Hat Enterprise Virtualization (RHEV), Storage Area Network (SAN), Unix Shell Scripting, Veritas Cluster Server, VMware TechnologiesAdditional Job Details
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Inclusion and Equal Opportunity Employment
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