Product Owner, Order Management

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Position Title: Product Owner, Order Management

Position Type: Regular - Full-Time ​

Position Location: Toronto HQ

Requisition ID: 29330

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McCain Foods is a global business with presence and products available in more than 160 countries around the globe. We have a significant food production network with a total of 51 production facilities globally, 95% located in rural communities. As a privately owned family company, our values are at the heart of everything we do.

Technology is central to how we operate at McCain, from connecting our business, enabling our supply chain, supporting our customers, to reinventing agriculture.

The position.

The Global Technology team is looking for a Product Owner, Order Management to join us in paving the way with transformative technologies which will play a crucial role in enabling business initiatives across the organization to reach its goal of being the undisputed leader in the frozen foods industry.

This person will partner with our business teams to develop the roadmap of capabilities which will achieve our goals of being goal of being easier to do business by delighting our customers available product and timely delivery.

The ideal candidate is someone with great knowledge and experience in Order Management and Fulfillment. Your mandate will be to lead the thinking around the transformation capabilities we require, define the features and functionality needed and build a globally and regionally prioritized roadmap.

In this role you will be at the helm of determining what our team needs to prepare for and what is next while simultaneously eliciting the feedback of the user community to improve the product. You will work directly with our Solution Architects to create simple and elegant solutions and hand off well-defined features to the Global delivery team to execute. Lastly, you will report to the Director, Global Supply Chain Technology.

Who you are.

You are passionate about…

• Moving the transformation needle a little bit every day.
• Owning the future of your technology stack.
• Striving for simplicity and elegance.
• Anticipating the needs of the business team and leading the thinking on the product roadmap.
• Feedback and realizing it is a gift.
• Continuous improvement and delivery mindset.
• Challenging the status quo and having to say "not now" sometimes.
• Facilitating prioritization discussions across various team members and stakeholders.
• Live our leadership principles of: Customer obsession. Thinking big and planning ahead. Acting like an owner. Bringing the best out of people.
• Being honest, holding yourself and others accountable.
• Thinking glo-cally to offer process standardization opportunities.
• Seeking and building the trust of your team, your stakeholders and your user community.
• Moving fast and breaking things (not too badly!).
• Not taking yourself too seriously and having fun!

You consider yourself an expert at…

• Transformation and bringing your stakeholders along the journey.
• Developing features, user stories and with very clear success criteria.
• Crafting simple and elegant solutions which delight the user community.
• Leading Supply Chain Technology transformations in leading technologies.
• Enrolling a business community into feeling a sense of agency in their solution platforms and outcomes.
• The consumer products (CPG) industry.
• Living the Agile mindset and creating working products.
• Setting your own goals, measuring success, and learnings from shortfalls.
• Investing in yourself and continuously developing your knowledge of technology trends.
• Communicating up, down and across.
• Anticipating the needs of your business stakeholders.
• Foreseeing and mitigating risk.
• Near-term horizon supply chain and customer facing processes:
  • S&OE - Distribution Planning (DRP), Inventory Management & Demand Sensing
  • Available to Promise and Delivery Creation
  • End Customer Transportation
  • Order Management (OMS) - Order Entry, Available to Promise, Customer Delivery
  • Customer Pricing & AR Billing
• Relevant technology. Here are some examples.
  • SAP ECC or S/4 HANA Sales & Distribution (mandatory)
  • SAP ECC or S/4 HANA Inventory Management (mandatory)
  • Transportation - SAP TM, Blue Yonder, e2Open
  • Enterprise Reporting - Microsoft Azure & Power BI
  • Enterprise AI/ML/Modelling
  • Modern Integration - API Management, Data Ingestion

The values of the company you want to join…

• Lives our principles every day.
• Reaches high by setting lofty but achievable goals and holds ourselves accountable.
• Holds ourselves accountable.
• Are passionate about transformation and getting better every day.
• Invests in our people.
• Values an inclusive environment and creates a strong of belonging.
• Believes there is only one customer - those who buy our food.
• Loves French fries, hashbrowns and other delicious appetizers.

Your credentials.

• Obtained a Bachelors Degree or Advanced Diploma in Technology / Business / Industrial Engineering / Agriculture, or equivalent work experience.
• Carry 7+ Years of highly relevant experience in the CPG or adjacent industry, holding progressive roles.
• Have the requisite technology experience within an SAP ERP Lanscape (see expertise section above)
• Worked and succeeded in both traditional and Agile project delivery framework.
• Have experience working within a Global organization.

Others:

• Global/Regional Role: Global
• Direct reports: No
• Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs.
• Travel: As required / Up to 10%.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy

Job Family: Information Technology
Division: Global Technology
Department: ​Technology Supply Chain Portfolio ​
Location(s): CA - Canada : Ontario : Toronto || CA - Canada : New Brunswick : Florenceville-Bristol || US - United States of America : Illinois : Oakbrook Terrace

Company: McCain Foods (Canada)