Product Manager
About Restaurant Brands International:
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
Summary
This role is responsible for driving the direction for a mobile app and web application that surfaces proactive insights to the Tim's franchisees. Tim's franchisees rely on these applications to understand how their business is performing day to day. This role is responsible for designing an exciting roadmap and setting the future vision for a product that impacts thousands of Tim's franchisees.
The role will work closely with cross-functional teams, including engineering, design, operations, and field teams, to define product vision, strategy, roadmaps, and requirements. This role will lead the product development process, from ideation to launch and monitors the product performance and feedback after launch.
Essential Duties
• Conduct market research and customer interviews to identify customer needs, pain points, and opportunities for new and existing products.
• Define and communicate product vision, strategy, roadmap, and value proposition to internal and external stakeholders.
• Write clear and detailed product requirements, user stories, and acceptance criteria for the engineering team.
• Collaborate with the design team to create user-friendly and engaging user interfaces and experiences.
• Coordinate and manage the product development process, from ideation to launch, ensuring timely and quality delivery of the product.
• Analyze and report on product performance, user feedback, and market trends, using data and metrics to inform product decisions and improvements.
• Continuously research and evaluate the competitive landscape and industry best practices to identify new product opportunities and enhancements.
Education and Experience
• Bachelor's degree in business, engineering, computer science, or related field.
• 3+ years of product management experience in a software or technology company.
• Experience in developing and launching analytics and insights related products
• Experience with franchisee relationships or the QSR industry is a plus
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with diverse teams and stakeholders.
• Strong analytical, problem-solving, and decision-making skills, with the ability to use data and metrics to drive product outcomes.
• Passionate about creating innovative and customer-centric products that deliver value and impact
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.