Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
The Product Manager, Omnichannel is responsible for identifying business needs and opportunities aligned to Holt Renfrew's overall digital roadmap and coordinating all business activities relating to the evaluation, development, and execution of its prioritized elements. The Manager will work with Digital, eCommerce, Marketing and Customer Experience leadership to help shape and revise the roadmap leveraging an understanding of the business strategy, customer and stakeholder needs, market innovation, and technology/budgetary constraints. As elements of the roadmap are prioritized, the Manager will provide business ownership over select individual products/components and manage its lifecycle, including a strong focus on building a clear understanding of customer and user needs, supporting the translation of needs into technical specifications, testing and resolving issues, driving adoption, training, and optimization. The Manager serves as a critical liaison between key functions such as IT, eCommerce and Retail operations, Marketing, and Merchandising. Of critical importance is ensuring Omni components are executed at a high standard befitting of Holt Renfrew's luxury positioning.
Specific responsibilities include (but are not limited to) the following:
The ideal candidate:
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.