Manager, Business Continuity

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The position is based out of the Holt Renfrew Store Support Centre and reports directly to the SVP, Retail. The Business Continuity Manager plays a crucial role in ensuring an organization's operational resilience during disruptions.

Here are the key responsibilities associated with this role:

• Oversee the design, development, maintenance, and implementation of business continuity plans across all business units and functional areas nationally

• Conduct risk assessments to identify vulnerabilities within the organization, evaluate potential threats, and develop strategies to mitigate their impacts

• Collaborate with relevant teams to create comprehensive disaster recovery plans

• Work closely with cross-functional teams, including IT, security, legal, and communications, to respond effectively during emergencies. This includes managing communication protocols, resource allocation, and decision-making processes.

• Facilitate regular business continuity exercises to evaluate the effectiveness of existing plans.

• Collaborate with key stakeholders to ensure business continuity strategies are aligned with overall risk management objectives

• Develop and maintain standards and procedures for disaster recovery and business continuity documentation

• Manage quarterly reviews of changes in corporate resources with respective management teams to ensure the effectiveness of recovery procedures and backup capabilities

• Ensure recovery procedures are effective for the restoration of key corporate resources and the resumption of critical business processes

• Protects the confidentiality, integrity, and availability of the business recovery and disaster recovery plans

The Ideal Candidate will offer:

• Post-secondary degree in a related field or equivalent work experience

• Over 10 years of experience leading complex operations in high-volume and/or multi-unit business environments, ideally within the luxury fashion sector

• Demonstrated ability to create and successfully execute short and long-term business strategies

• Strong ability to build and maintain long-lasting relationships and partnerships within the business, community, and with customers.

• Proven ability to coach, motivate, inspire, and develop high-performing teams

• Demonstrated leadership and influencing skills, with a proven track record of achieving results

• Excellent interpersonal skills; a team player who can act as both a leader and an individual contributor as required

• Confident and effective communicator with strong verbal and written communication skills

• Strong presentation skills

• Adaptable and comfortable navigating ambiguity and change

• Passionate about fashion and luxury retailing

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.