Inside Sales Reporting Analyst
Job Description
A professional at this position level within Accenture has the following responsibilities:
· Design, track, report and analyze key organizational and operational metrics.
· Ensure ad hoc standard operational reports are delivered accurately and on time.
· Drive an integrated, cost effective reporting architecture, strategy and process supporting all entities.
· Coordinate across client and internal teams to provide metrics.
· Analyze designated performance measures and conduct root cause analysis as needed.
· Ensure standard reports meet business needs while reducing custom requests.
· Manage reporting applications and accountable for reporting SLA.
· Central Measurement Reporting.
· Understand business in order to pull new insights/metrics out of data sources
· Set direction for overall measurement and reporting needs.
· Drive Performance, Analytics, and Improvement, including analyzing the business data, creating internal benchmarking reports, and recommending process improvements and cost reductions in the business
· Produce monthly operational reports e.g., SLA s, KPI s, 3X3 s,
· Prepare reports and or materials for within and across the business as well as for management and key stakeholders
Qualifications
Basic Qualifications
· High School Diploma or equivalent
· 2 years of reporting experience
Preferred Qualifications
· Experience with any of the following: Power BI, HTML, Javascript, Excel
Professional Skill Requirements
· Strong organizational, analytical and multi-tasking skills
· Strong communication written and oral and interpersonal skills.
· Ability to work in a fast-paced environment
· Proven ability to work independently and as a team member
· Attention to detail
· Demonstrated leadership, teamwork and collaboration in professional setting; either military or civilian