information technology (IT) support analyst

Location 17665 Leslie Street suite 15

Newmarket, ONL3Y 3E3

Salary 34.07 hourly / 40 hours per Week
Terms of employment: Term or contract and Full time

Day, Morning
Start date: 2025-08-01

End date: 2028-08-01

Working hours from 08:00 to 16:00

Benefits: Health benefits, Financial benefits
vacancies: 1 vacancy

Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience
3 years to less than 5 years

On site
 Work must be completed at the physical location. There is no option to work remotely.

Work setting
General office

Responsibilities and Tasks

Give access to computer networks
Report on the performance of computer systems and networks
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group

Supervision
3-4 people

Credentials
Certificates, licences, memberships, and courses 
CompTIA Security+ Certification
Certified Management Consultant (CMC)
A+ Certification

Experience and specialization
Computer and technology knowledge:

Shell script; iOS; Networking software; Networking hardware; Networking security; Intranet; Internet; Servers; Desktop applications; Enterprise; Applications Integration (EAI); File management software; Security software; Word processing software; Presentation software; Mail server software; Communication software; Business diagram software; Desktop publishing software; MS Office; MS Windows; TCP/IP; Wireless networks

Area of work experience
Quality assurance or control

Additional information
Work conditions and physical capabilities:

Fast-paced environment; Work under pressure; Tight deadlines; Repetitive tasks; Manual dexterity; Attention to detail; Sitting; Combination of sitting, standing, walking; Standing for extended periods; Bending, crouching, kneeling

Personal suitability:

Accurate; Client focus; Efficient interpersonal skills; Initiative; Judgement; Organized; Team player; Ability to multitask; Time management; Honesty

Benefits: Health benefits; Dental plan; Health care plan; Vision care benefits

Financial benefits: Registered Retirement Savings Plan (RRSP)

How to apply
Direct Apply
By Direct Apply

By email: *.*******@****************.***

By mail
17665 Leslie Street suite 15Newmarket, ONL3Y 3E3

How-to-apply instructions
Here is what you must include in your application:

Cover letter
This job posting includes screening questions. Please answer the following questions when applying:

Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?