Systems Support Analysts work within practiced team environments providing support of customer infrastructure and technology.
Charter, a highly respected and value driven VAR, delivers voice and collaboration solutions as well as many other technology verticals including routing and switching, data center, cloud, wireless and security. Partnering with several industry leading vendors, Charter solutions are diverse, flexible and deliver business outcomes. The Junior Systems Support Analyst will participate in a wide variety of activities, providing the candidate with opportunity for a high growth career and personal enrichment.
The role is diverse in its exposure to technology and vendors but is focused primarily on administrative and light technical support duties within an IT Service Desk environment.
We are looking for a bilingual candidate who is able to speak and write fluently English and French.
With the right candidate this role could change into a predominantly technical IT Service Desk oriented role.
While it is not mandatory that candidates have skills in all of the areas listed below, priority consideration will be given to those that possess previous experience in several areas and desire to broaden their exposure and experience to align with the tactical and strategic directions within Charter.
The candidate should come with a baseline ability to work with the following:
An interest and desire to learn and adapt quickly to administrative and technical work in the following areas would also be favourable:
In addition to the above, the candidates should highlight any additional relevant technical skills that may be applicable to the Charter business.
Responsibilities & Accountabilities:
Culture Building and Professional Development
Qualifications and Experience:
If you think that you might be a good fit, please apply!