Product Manager - Operator Analytics
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what's possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
Job Summary
We are looking for a Product Manager to join our Operator Analytics (OA) team; a Business Intelligence offering that supports hundreds of Café Operators by identifying potential optimization opportunities and providing resolution recommendations.
Now, if you were to come on board as one of our Product Manager, we’d ask you to do the following for us:
- Collaborate with leadership to build the product vision, strategy and thematic roadmap, with a focus on scaling to additional user personas
- Work with GTM teams to support successful sales and customer onboarding/engagement that is aligned with the product vision and strategy
- Advocate for our users -- acting as the “voice of the customer” for our technical teams to ensure that the right tradeoffs are made
- Work collaboratively with decision science, design, engineering (BE, FE and data), design, and scrum managers deliver impact
- Serve as the product owner for the pod: prioritizing feature backlog, providing feedback, and iterating with the team
- Communicate new product releases to internal and external stakeholders
Think you have what it takes to be our Product Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- You see Product as a support function - one that brings the right people and right problems to the table to drive strong business results
- You are a devoted student of Product best practices, and are always looking for opportunities to improve how we do things
- Data and analytics are your passion - you are proudly a “numbers person”
- Ownership, responsibility and self-motivation are baked into your DNA
- Business value is more than just a buzz word to you - you know that this is how you ensure you’re on the right track
- You thrive in collaborative and high energy environments
- You know that trust is imperative and actively build it through accountability, integrity and respect for people’s ideas and time
- Minimum of 3 years working in data and analytics
- Experience building or working with BI tools to tell stories with data
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.