IT Program Manager, SAP HCM/payroll Business Support
Req ID: 25041
Vacancy Type: Temporary - up to 18 months
Number of Positions: 1
Closing Date: 05/01/2024
Job Summary
Provide Human Capital Management (HCM) and Payroll functional services for SAP and related enterprise-wide solutions. Responsible for managing a team of HCM and Payroll functional professionals, all aspects of project lifecycle and work plan management including operational aspects for application and technical support.
Duties and Responsibilities
Under the direction of the Senior Manager, Enterprise Business Solutions, the successful candidate will:
- Develop and provide input to program roadmaps and annual work plans that align to the SAP Roadmap and Divisional Technology Roadmaps
- Plan, blueprint, implement and sustain SAP and enterprise solutions for approved initiatives identified in the City’s SAP Roadmap and Service Area Technology Roadmaps
- Manage all aspects of project lifecycle by applying project management methodologies (agile, hybrid, waterfall), PMI knowledge domains (Stakeholder Management, Risk Management, Scope Management, Procurement Management, etc.) and adhering to Project Management Body of Knowledge (PMBOK), City standards and best practices for initiating, planning, executing, monitoring & controlling, and closing projects.
- Act as an IT advisor to business clients and ensure compliance to IT polices and processes
- Receive and prioritize work requests; develop and prioritize annual work plan with stakeholders and assign resources
- Monitor service desk status including communicating and assigning resources, monitor Service Level Agreement (SLA)/response time), identify recurring issues and coordinate root cause analysis and support changes or training opportunities
- Recruit, motivate, coach, mentor and manage staff
- Recommend and implement continuous improvement initiatives
Skills and Qualifications
- Post-secondary education in Computer Science or related discipline with a minimum of 5 years project management experience in delivering and supporting SAP HCM, SAP Payroll and related enterprise-wide solutions to clients
- Minimum of 3 years experience in leading, managing and mentoring a team
- Demonstrated leadership experience with outstanding project management, analytical, implementation, organizational, communication (oral & written), and customer service skills
- Project Management Professional (PMP) certification by the Project Management Institute (PMI) is required
- Knowledge and experience in planning, blueprinting, implementing and supporting SAP S/4 HANA HCM and Payroll modules
- Knowledge and experience in implementing and supporting SuccessFactors Employee Central and Employee Central Payroll is an asset
- Commitment to service excellence and total quality
Hourly Rate/Salary: $ 111,337.00 - $ 148,451.00
Hours of Work: 35
Work Location: Civic Centre, Hybrid
Department/Division/Section: CPS/Corporate Services Dept , CPS/IT Division , Enterprise Business Solutions
Non-Union/Union: Non Union
A Criminal Record and Judicial Matters Check (Level 2) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.
We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.
All personal information is collected under the authority of the Municipal Act.
Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.
Learn more about the City’s commitment to Equity, Diversity and Inclusion.
Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.
If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
