Manager, Digital Products

About the Department of Cyber Security and Digital Solutions

The Department of Cyber Security and Digital Solutions (CSDS) puts people first. We're dedicated to driving digital transformation by helping government work in line with modern expectations.

Our large, diverse, and passionate team believes in user-centered, iterative, digital service design and embraces internet-era ways of working. At CSDS, you'll be part of a team that makes a real difference by designing, continuously improving, and delivering the programs and services people need, while working alongside caring, compassionate, and highly skilled professionals.

At CSDS, we don't just accept difference - we celebrate a culture of diversity, inclusion, and belonging!

We recognize that the people who use government programs and services come from all walks of life, and it's essential that CSDS reflects the communities we serve. This enables us to deliver better, more accessible, and inclusive public services. We're committed to creating an environment where diverse perspectives and experiences are valued and where diverse talent can thrive.

About Our Opportunity

As Manager, Digital Products, you'll join the Service Design and Delivery team to provide digital solutions built around the needs of users. Your primary focus will be modernization of the Land Registry, including the services and business processes that rely on it and the software systems that enable it. The Land Registry provides foundational information related to land ownership in Nova Scotia and is critical to the smooth functioning of the land market, a cornerstone of the Nova Scotia economy.

You'll collaborate with a multidisciplinary team of professionals dedicated to modernization initiatives. You'll work with the team and subject matter experts to establish a product vision and provide direction to achieve that vision.

This position offers a career with cross-sector engagement, work-life balance, flexible work arrangements, employee and family support, secure employment, and professional development opportunities. You'll have the opportunity to join a Product Management Guild where you can collaborate with peers and contribute to a community of practice.

Primary Responsibilities

• Establish the product vision and provide strategic direction to achieve that vision.

• Build relationships with partners to understand program goals, policies, and operational constraints so that you can develop products that are valuable, usable, and feasible.

• Plan and manage the product roadmap for modernization initiatives.

• Participate in human-centered design activities to understand the needs of internal and external users.

• Leading a team to deliver products and continuously improvement them.

• Keep people informed and engaged by working in the open and communicating effectively.

• Set measurable goals and report against them to demonstrate progress and achievements.

• Ensure the service is designed with accessibility from the start.

• Be responsible for the quality of your products.

Qualifications and Experience

• You must have a relevant degree and at least six (6) years relevant experience.

• Experience leading multidisciplinary delivery teams.

• Experience with the software development lifecycle and the delivery of digital products and services.

• Proficiency in agile product management techniques, such as writing user stories, defining minimal viable products, and backlog refinement.

• Experience gathering qualitative and quantitative insights to identify how user needs can be met by product and service improvements.

• Strong decision-making and prioritization skills to own and manage the product roadmap and backlog.

• Ability to set, monitor, and report on measurable product performance targets.

• Strong communication and presentation skills.

• Ability to handle complex stakeholder relationships and work with partners to deliver products through the service design and delivery process.

Valued Assets

• Experience in land, real estate, or legal-related product delivery.

• Understand a variety of disciplines involved in digital delivery, including user research, service design, usability, and accessibility.

Benefits & Perks

At the CSDS with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities:

• Work-Life Balance: Maintain a healthy work-life balance with a 35-hour work week.

• Secure Your Future: Take advantage of our defined benefits pension plan for a stable retirement.

• Generous Time Off: Enjoy all national/civic holidays, 18 sick days, and family leave provisions.

• Flexible Work Arrangements: Accommodate your needs with various options for flexibility, such as hybrid schedules.

• Employee and Family Support: Access our Employee and Family Assistance Programs for resources and guidance.

• Support in Times of Need: Receive short- and long-term disability assistance when required.

• Cross-Sector Collaboration: Experience the power of collaboration as you engage with various government departments. Unlock a world of knowledge, expertise, and connections, contributing to the betterment of our province.

• Growth & Development: Open doors to professional growth within the department and beyond. Explore diverse career paths in specialized areas such as digital service design, cybersecurity, enterprise risk, digital platform services, and mission IT.

• Lifelong Learning: Continuously expand your knowledge and skills through training and development programs.

• Professional Advancement: Immerse yourself in the government landscape and discover endless opportunities for learning, advancement, and making a meaningful impact.

Join the Department of Cyber Security & Digital Solutions and experience the benefits of a fulfilling career, supported by comprehensive perks, career development opportunities, and a diverse range of paths to explore within our department and across the government.