IT Product Manager

We're searching for an IT Product Manager. Are you searching for new possibilities?

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

Discover what's possible, with Westland.

As the Product Manager in the IT Business Solutions department, you will be responsible for the Acturis Broker Management System (BMS) and Insurance platform roadmap, including managing the prioritization and specifications of system development, enhancements, and configuration with a keen focus on Westland and Agile business needs. In this key role, you will interface with vendor product management resources, business stakeholders, and senior leaders to drive the improvement of our primary business application forward.

Expected Compensation: The expected hiring range for this role is $94,000 - $117,000, with a 35-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.

Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
  

Why we'll love You:

• You have over 5 years of experience as a product owner or similar role in product management for an enterprise platform
• You have a Bachelor's Degree in Computer Science, Business or other related fields
• You have a technical background with knowledge of software development and web technologies. You have a strong aptitude for learning new technologies
• Working knowledge of the insurance and brokerage industry would be an asset
• You have exceptional communication skills, both orally and in visual/written formats
• You are extremely detail-oriented and think of yourself as methodical and well-organized
• You take initiative and are a problem solver. Your critical thinking skills are your strength

Once here, you'll:

• Lead development, on-going updates, and execution of the Acturis product roadmap based on market research, customer feedback, and business objectives
• Gather feature/functionality requests from end users and business representatives including analyzing business needs and working with our business analysts in defining requirements/user stories and acceptance criteria
• Proactively connect with end users and business representatives to understand and anticipate their needs for the product roadmap
• Ensure that our vendor (Acturis) has a clear and updated source of information to understand Westland and Agile's development priorities at any given time.
• Groom and prioritize product backlog, working with business stakeholders, team members, and vendor partner(s)
• Manage the Change Advisory Board (CAB) and work with the vendor to coordinate scope/prioritization of releases, upgrades, and/or development sprints
• Follow progress of development work, getting involved in any issues/escalations and previews of build to ensure ongoing alignment with business requirements
• Coordinate communication of development releases and configuration changes with the Senior Manager, Enterprise Broker & Insurance Systems and Learning & Development (L&D) team
• Track and coordinate the implementation of backlogged enhancements not configured at deployment
• Produce visualizations of the product roadmap at the appropriate level of detail for communication with various internal and external stakeholders
• Define and track key performance indicators (KPIs) to measure the success of the product

Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.

At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at careers@westlandinsurance.ca