GardaWorld is hiring! Join our esteemed team as a Technical Support Agent and contribute to our remarkable journey!
Imagine joining a remarkable company that has been at the forefront of the industry since 2005 - Liberty Security, a Canadian-owned powerhouse proudly under the umbrella of GardaWorld. Based in Edmonton, we are a team of motivated and caring people that has become a leading provider of smart home security and safety services for homes, seniors, and businesses of all sizes across Canada. We tirelessly source, test, and leverage the very latest in technology for life safety, property, and asset protection. We have installed over 70,000 residential and commercial systems in all 10 provinces and 3 territories. We also service over 100 healthcare facilities in Canada.
Your Role:
Our Technical Support Agent plays a vital role in providing expert assistance to both customers and team members, fostering an atmosphere of outstanding service. It's essential to promptly and effectively address customer needs while also supporting the operational requirements of the Service Department. Our vision is for your team to be recognized as the primary reason customers choose to stay with Liberty.
Job Duties & Responsibilities, include but not limited to:
Key Performance Indicators:
Skills Required
Reporting To: Technical Support Team Leader
If you are ready to seize the opportunity to join a leading organization in the security system market, where your skills and dedication will be rewarded, then we invite you to apply today!