Fortinet is looking for an experienced Technical Support Expert to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. The Support Expert is an escalation point for Fortinet partn[...]
rather than from the traditional office location. An AHA is able to work from a dedicated work space within their homes using the same desktop tools as a team member who works in the office. New team members will be training in office [...]
We are looking for a Technology Support Specialist who takes pride in their work and drives customer satisfaction. If this is you, and you're ready for your next destination, then you have cruised to the right spot!Salary $60,000.00 to[...]
3-5 years of working experience as an analyst in an organization where UKG (or similar) is the system of record A degree or diploma in the field of computer science or related areas Excellent communication and collaboration skills Well[...]
Manages a larger field services team and/or a supplier relationship. Responsible for ensuring that SLAs are met in their area of responsibility. Manages the hiring process including evaluating potential candidates, interviewing, onboar[...]
Work with team members to achieve and maintain compliance with ISO 27K, SOC2, NIST, SCRM, GDPR, and other security standards and regulatory frameworks. Review various security certification and compliance requirements, perform requirem[...]
Strong understanding of threat detection technologies such as Next-Gen Firewalls, endpoint protection and EDR solutions. Experience with Fortinet products such as FortiGate, FortiClient and FortiEDR is a bonus. Good understanding of co[...]
organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Perform Web-server backup and recover[...]