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Business Systems Analyst (BSA) - Guidewire ClaimCenter

  • Lévis, QC
  • On-site
  • Posted Nov 4, 2026
  • 1 position

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Employment type
Contract
Minimum education
Professional degree
Posting language
English

Job summary

The Business Systems Analyst will manage the full delivery cycle for Guidewire ClaimCenter, including process analysis and the translation of business needs into functional deliverables. The role also involves supporting design, implementation, test case definition, and ongoing production issue management.

Job details

Mandate Overview: The client is looking for a senior BSA focused on ClaimCenter, within a Guidewire transformation program in property and casualty insurance. The role covers the full delivery cycle: process analysis, translation of needs into functional deliverables, participation in design and implementation, test case definition and user acceptance support. The "systems" component is explicit: the mandate requires advanced knowledge of application integration, which sets this role apart from a business-focused analyst. The role also includes a continuity component, with follow-up of incidents, change requests and production issues. All requirements are presented as mandatory, including the Guidewire ACE certification, which significantly narrows the pool. Candidate sought: a BSA with at least 5 years on Guidewire ClaimCenter in property and casualty insurance, able to write user stories and impact analyses while discussing REST/SOAP interfaces with architects. Guidewire ACE certification and advanced English are part of the expected profile. Requirements Required: Business systems analysis (BSA) on Guidewire ClaimCenter Experience in property and casualty insurance Gathering, analysis and documentation of business and functional requirements Writing user stories, functional specifications, business rules and impact analyses Agile project delivery, preparation and execution of functional and user acceptance testing Advanced knowledge of application integration concepts and REST/SOAP, XML and JSON technologies Advanced knowledge of property and casualty business processes Underwriting, billing or claims processes in property and casualty insurance Collaboration and management tools (JIRA, Confluence, Visio, Microsoft Office suite) Advanced English proficiency Knowledge of French Profiles to Exclude: Guidewire profile limited to PolicyCenter or BillingCenter, with no ClaimCenter project on the resume. Guidewire developer or configurator profile (Gosu, configuration) with no demonstrated responsibility for writing requirements or user stories. Property and casualty business analyst with no Guidewire project on the resume. Integration experience limited to a list of technologies, with no demonstrated analysis of interfaces or system exchanges in a project. ClaimCenter experience as an end user (claims adjusting, indemnification) with no analysis role on a project.

What you’ll do

The Business Systems Analyst will manage the full delivery cycle for Guidewire ClaimCenter, including process analysis and the translation of business needs into functional deliverables. The role also involves supporting design, implementation, test case definition, and ongoing production issue management.

Requirements

Candidates must have at least 5 years of experience with Guidewire ClaimCenter in the property and casualty insurance sector. Mandatory qualifications include Guidewire ACE certification, advanced knowledge of application integration (REST/SOAP, XML, JSON), and proficiency in English.

Listed skills

  • REST APIs · Preferred
  • Jira · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Business Systems Analysis
  • Guidewire ClaimCenter
  • Property and Casualty Insurance
  • User Stories
  • Functional Specifications
  • Impact Analysis
  • Agile Project Delivery
  • REST
  • SOAP
  • XML
  • JSON
  • JIRA
  • Confluence
  • Visio
  • Application Integration
  • Business Process
  • Change Requests
  • Management
  • English Language
  • Microsoft Visio
  • French Language
  • Microsoft Office
  • Writing
  • Atlassian Confluence
  • Billing
  • User Acceptance Testing (UAT)
  • User Story
  • Underwriting
  • Extensible Markup Language (XML)
  • Enterprise Application Integration
  • Functional Requirement
  • Functional Specification
  • Test Case
  • Agile Projects
  • Claims Adjustment
  • Guidewire Core
  • Process Analysis
  • Casualty Insurance
  • Indemnification
  • Gosu (Programming Language)

Job areas

  • Technology
  • Software
  • Consulting
  • Finance & Accounting
  • Guidewire Business Analyst
  • Business Analyst (General)
  • Management and Organization Analysts
  • Management Analysts

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