AI Coach
Main Responsibilities
Configure, deploy and continuously improve AI agents supporting delivery squads and business teams.
Act as a trusted advisor and coach to team members on the effective use of AI-assisted workflows and agentic AI solutions.
Enforce Responsible AI principles, including security, compliance, privacy, governance and ethical use of AI.
Validate, standardize and continuously enhance AI agent outputs to ensure quality, reliability and consistency.
Define and maintain AI usage guidelines, best practices, patterns and reusable components.
Identify automation and augmentation opportunities across delivery processes and drive continuous iteration and improvement.
Monitor AI performance, adoption and value realization, and recommend corrective or optimization actions.
Collaborate closely with developers, data specialists, business analysts and architects to integrate AI capabilities into end-to-end solutions.
Support experimentation, proof-of-concepts and controlled rollouts of new AI capabilities while ensuring scalability and risk mitigation.
Contribute to communities of practice and ensure alignment with organizational AI strategy and standards.
Academic Background
Hold a bachelor's or master's degree in computer science, software engineering, data science, artificial intelligence, statistics, mathematics or an equivalent combination of education and experience in a relevant technical or advisory role.
Seniority
Intermediate or Senior
Experience
5+ years of experience in technology, data, analytics or digital solution delivery, with hands-on exposure to AI or automation initiatives.
Proven experience working with AI-assisted tools, generative AI solutions and/or intelligent automation platforms.
Experience coaching, enabling or supporting teams in the adoption of new technologies or delivery practices.
Experience working in an agile delivery environment, preferably with Scrum.
Experience operating in regulated or risk-sensitive environments is an asset.
Competencies (Knowledge, Skills & Behaviors)
Strong understanding of AI concepts, including generative AI, agent-based systems, prompt engineering and model limitations.
Knowledge of Responsible AI principles, including security, privacy, compliance, governance and ethical considerations.
Ability to translate complex AI concepts into practical guidance for technical and non-technical audiences.
Strong facilitation, coaching and stakeholder management skills.
Analytical mindset with the ability to assess AI outputs, risks and value realization.
Knowledge of cloud platforms and AI services (e.g., Azure AI, OpenAI, MLOps concepts).
Knowledge of data, analytics and software development life cycles.
Excellent French and English communication skills (spoken and written).

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

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