Overview

Languages

English

Education

College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties

Experience and specialization

Computer and technology knowledge

Enterprise resource planning (ERP) software Microsoft Dynamics NAV

Additional information

Transportation/travel information

Public transportation is available

Work conditions and physical capabilities

Attention to detail

Personal suitability

Efficient interpersonal skills Excellent oral communication Excellent written communication Team player

Benefits

Health benefits

Dental plan Health care plan

Financial benefits

Pension plan