EngageOne Developer/ OpenText Extream developer
About the role
Role: EngageOne Developer/ OpenText Extream Developer Duration: Full time Location: Toronto, On
EngageOne Developer "Exp: 10 Years---Role Overview Canada Life is seeking an experienced EngageOne Developer to design, develop, and maintain enterprise document composition solutions for high-volume customer communications. This role focuses on building dynamic, personalized, and multi-channel output solutions using OpenText EngageOne, supporting business-critical communication and digital transformation initiatives.
Key Responsibilities • Design and develop document composition templates and workflows using EngageOne • Build dynamic, personalized customer communications (print, email, digital channels) • Perform data mapping and transformation for document generation • Integrate EngageOne with enterprise systems via APIs, databases, and middleware • Ensure high performance and scalability for high-volume batch and real-timeprocessing • Collaborate with business analysts and stakeholders to translate requirements into technical solutions • Validate document layouts, formatting, and output quality across channels • Support testing activities including unit testing, system testing, and UAT • Troubleshoot issues related to document composition, formatting, and data mapping • Follow development standards, governance, and best practices • Participate in Agile ceremonies and contribute to continuous improvement
Required Qualifications • 5+ years of experience in document composition and CCM (Customer Communication Management) • Strong expertise in OpenText EngageOne (Exstream) • Experience in template design, data mapping, and output generation • Knowledge of multi-channel communication delivery (print, email, digital) • Experience with APIs, file-based integrations, anddata transformation • Familiarity with XML, XSLT, or related formatting technologies • Understanding of high-volume batch processing and performance optimization • Experience working in Agile/Scrum environments • Strong problem-solving and communication skills
Nice-to-Have • Experience in financial services or insurance domain • Exposure to cloud platforms (Azure preferred) • Knowledge of document archiving and ECM platforms (e.g., OnBase) • Familiarity with DevOps and CI/CD practices • Experience with additional CCM tools
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EngageOne Developer/ OpenText Extream developer
About the role
Role: EngageOne Developer/ OpenText Extream Developer Duration: Full time Location: Toronto, On
EngageOne Developer "Exp: 10 Years---Role Overview Canada Life is seeking an experienced EngageOne Developer to design, develop, and maintain enterprise document composition solutions for high-volume customer communications. This role focuses on building dynamic, personalized, and multi-channel output solutions using OpenText EngageOne, supporting business-critical communication and digital transformation initiatives.
Key Responsibilities • Design and develop document composition templates and workflows using EngageOne • Build dynamic, personalized customer communications (print, email, digital channels) • Perform data mapping and transformation for document generation • Integrate EngageOne with enterprise systems via APIs, databases, and middleware • Ensure high performance and scalability for high-volume batch and real-timeprocessing • Collaborate with business analysts and stakeholders to translate requirements into technical solutions • Validate document layouts, formatting, and output quality across channels • Support testing activities including unit testing, system testing, and UAT • Troubleshoot issues related to document composition, formatting, and data mapping • Follow development standards, governance, and best practices • Participate in Agile ceremonies and contribute to continuous improvement
Required Qualifications • 5+ years of experience in document composition and CCM (Customer Communication Management) • Strong expertise in OpenText EngageOne (Exstream) • Experience in template design, data mapping, and output generation • Knowledge of multi-channel communication delivery (print, email, digital) • Experience with APIs, file-based integrations, anddata transformation • Familiarity with XML, XSLT, or related formatting technologies • Understanding of high-volume batch processing and performance optimization • Experience working in Agile/Scrum environments • Strong problem-solving and communication skills
Nice-to-Have • Experience in financial services or insurance domain • Exposure to cloud platforms (Azure preferred) • Knowledge of document archiving and ECM platforms (e.g., OnBase) • Familiarity with DevOps and CI/CD practices • Experience with additional CCM tools