1.Proficiency in English and French 2.Excellent communication skills| handling customers and matching the pace 3.Windows 10 Administrator| MECM Image management & deployment 4.Understanding of EUC role| Filed services 5.Must have a good experience in Image Management 6.Expertise with System Center Configuration Manager (SCCM) components| Operating System Deployment (OSD/MDT)| Software Distribution & Hardware/Software Inventories. 7.Expertise in maintaining and troubleshooting the Windows (client and server) operating system. 8.Strong knowledge of Windows10 (client) operating systems. 9.Good knowledge on Service Now| MS Office| Remote Support| Mobility| Antivirus| Engineering Services. 10.Experience with managing iOS| Windows & Android devices in a Global environment.