network support analyst
Top Benefits
About the role
Education: Bachelor's degree. Work setting: Information technology (IT) infrastructure. Tasks: Install web server hardware and software. Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment. Monitor the performance of computer systems and networks. Troubleshoot, maintain and upgrade web server hardware and software. Provide problem-solving services to network users. Implement data, software and hardware security procedures. Perform routine network start up and close down and maintain control records. Perform data backups and disaster recovery operations. Implement network traffic and security monitoring software, and optimize server performance. Respond to requests for help and information from Website visitors and Website designers. Troubleshoot and resolve technical problems. Project management. Computer and technology knowledge: Networking software. Networking security. Servers. Security software. Communication software. Information technology. MS Office. MS Windows. Firewall. Area of work experience: Process troubleshooting. Project implementation. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Judgement. Organized. Team player. Screening questions: Do you have experience working in this field?. Experience: 2 years to less than 3 years. Workplace information: Hybrid. Health benefits: Dental plan. Health care plan. Financial benefits: Bonus. Mileage paid.