About the role
Job Title: Salesforce Technical Lead
Location: Markham, ON
Model: Hybrid (3 Days Onsite (Mon/ Tues/ Wed)) First round will be Virtual and 2nd customer round will be in-person
Job Type: Full time
We are looking for a highly experienced Salesforce Technical Lead with strong expertise in Apex and LWC.
Role Overview:
The ideal candidate will lead design and development efforts, drive best practices, and collaborate with business and technical stakeholders to deliver scalable Salesforce solutions.
Key Responsibilities
Lead end-to-end design and development of Salesforce solutions in the Insurance domain Provide technical leadership across Salesforce FSC implementations Translate business requirements into scalable technical designs Act as a subject matter expert (SME) for Insurance lifecycle processes (lead to policy servicing) Drive integration strategy and implementation (CTI, SSO, external systems) Collaborate with architects, product owners, and business stakeholders Mentor developers and ensure adherence to best practices and coding standards Support production issues and continuous improvement initiatives
Required Experience & Skills
Salesforce & Domain Expertise
10+ years of salesforce implementation 3+ years of experience as a Salesforce Lead in Insurance projects Strong understanding of Insurance business processes, including: Lead management Quote management Policy lifecycle (pre-bind and post-bind servicing) Customer interactions and account management
Salesforce Functional & Technical Skills
Minimum 2+ years hands-on experience with Salesforce core functionalities: Leads Accounts Contacts Quotes Interactions Post-bind policy lifecycle
Strong understanding of Salesforce integrations (REST/SOAP APIs, middleware)
Preferred Skills
Salesforce certifications (e.g., Platform Developer, Application Architect, FSC certification) Experience in Agile/Scrum methodologies Strong problem-solving and stakeholder management skills Prior onsite/offshore coordination experience
Ideal Candidate Profile
Proven track record in leading Salesforce implementations in Insurance Strong communication and leadership abilities Ability to work onsite and collaborate with cross-functional teams Hands-on technical expertise combined with strategic thinking
Nice to Have
Knowledge of data migration and data governance in Salesforce Exposure to additional CTI tools or identity providers
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About the role
Job Title: Salesforce Technical Lead
Location: Markham, ON
Model: Hybrid (3 Days Onsite (Mon/ Tues/ Wed)) First round will be Virtual and 2nd customer round will be in-person
Job Type: Full time
We are looking for a highly experienced Salesforce Technical Lead with strong expertise in Apex and LWC.
Role Overview:
The ideal candidate will lead design and development efforts, drive best practices, and collaborate with business and technical stakeholders to deliver scalable Salesforce solutions.
Key Responsibilities
Lead end-to-end design and development of Salesforce solutions in the Insurance domain Provide technical leadership across Salesforce FSC implementations Translate business requirements into scalable technical designs Act as a subject matter expert (SME) for Insurance lifecycle processes (lead to policy servicing) Drive integration strategy and implementation (CTI, SSO, external systems) Collaborate with architects, product owners, and business stakeholders Mentor developers and ensure adherence to best practices and coding standards Support production issues and continuous improvement initiatives
Required Experience & Skills
Salesforce & Domain Expertise
10+ years of salesforce implementation 3+ years of experience as a Salesforce Lead in Insurance projects Strong understanding of Insurance business processes, including: Lead management Quote management Policy lifecycle (pre-bind and post-bind servicing) Customer interactions and account management
Salesforce Functional & Technical Skills
Minimum 2+ years hands-on experience with Salesforce core functionalities: Leads Accounts Contacts Quotes Interactions Post-bind policy lifecycle
Strong understanding of Salesforce integrations (REST/SOAP APIs, middleware)
Preferred Skills
Salesforce certifications (e.g., Platform Developer, Application Architect, FSC certification) Experience in Agile/Scrum methodologies Strong problem-solving and stakeholder management skills Prior onsite/offshore coordination experience
Ideal Candidate Profile
Proven track record in leading Salesforce implementations in Insurance Strong communication and leadership abilities Ability to work onsite and collaborate with cross-functional teams Hands-on technical expertise combined with strategic thinking
Nice to Have
Knowledge of data migration and data governance in Salesforce Exposure to additional CTI tools or identity providers