Senior Platform Administrator (Microsoft Entra) - ITS - FT Support

• (36020)

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:

Position Title: Senior Platform Administrator - Microsoft Entra
Status: Full-Time Support
Hours: 40 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus – must be comfortable working hybrid, a minimum of four (4) days on-site.
Payband: K

Salary Range: $47.13 - $54.48

Starting Salary: $47.13

Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

About the Information Technology Services at Humber:
Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

About the Senior Platform Administrator - Microsoft Entra Role:
Under the direction of the Technology Product Owner, the Senior Platform Administrator, Microsoft Entra is responsible for managing configurations, customizations, data quality, and security, as well as providing user support, system upgrades, and comprehensive documentation for Microsoft Entra ID and related digital identity solutions. The role will focus on supporting Humber’s vision of a Digital Campus by ensuring optimal system performance, supporting platform users, and contributing to Humber’s overarching business outcomes. The Senior Platform Administrator will partner with the Technology Product Owner to enable a seamless user experience with Microsoft Entra ID and integrated platforms.

Key Responsibilities

• Manage user profiles, security configurations, and data sharing rules while maintaining and evolving cloud based digital identity solutions in alignment with product goals and roadmap priorities.

• Configure and optimize Microsoft Entra solutions through policies, workflows, and automation to enhance user experience and enhance user experience and platform effectiveness.

• Integrate Microsoft Entra ID with external applications, ensuring alignment with Humber’s digital identity standards and seamless interoperability across the product ecosystem.

• Develop and maintain clear system documentation and user enablement materials and deliver training sessions that support adoption and effective use of the product.

• Execute feature testing, coordinate seasonal releases, and support system upgrades to ensure digital identity services remain resilient, reliable, and aligned with business continuity requirements.

• Partner with application owners and stakeholders to expand use cases, resolve issues, and continuously enhance the platform through product driven improvements.

• Support adoption and effective use of identity services through configuration, optimization, and user enablement.

• Monitor platform performance and usage, identifying opportunities for improvement and collaborating with Product Owners to prioritize enhancements.

• Work within a product management model, supporting Product Owners by ensuring platform configurations, changes, and enhancements are technically sound and aligned with platform and architectural standards.

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

• A three-year degree in Information Technology, Computer Science, or a related field.
• Continued education in Information Technology or equivalent experience is required .

Experience/Skills

• At least five years of hands-on experience in large, complex environments designing, building, operating, maintaining, and securing enterprise-class solutions.
• Proven experience administering Microsoft Entra, including Workforce and External ID, with a strong understanding of identity lifecycle management, access governance, and security best practices.
• Strong knowledge of Microsoft 365 platform administration, with particular expertise in Microsoft Entra ID, Entra ID for Workforce, and Entra External ID.
• Strong understanding of identity and access management principles, including authentication, authorization, lifecycle management, role-based access control, and conditional access
• Experience administering enterprise identity platforms, including user, group, role, and access management in complex organizational environments.
• Experience troubleshooting and resolving identity, authentication, provisioning, and access-related issues, including root cause analysis and coordination with technical and business stakeholders as required.
• Knowledge of identity governance, access policies, and security best practices to support stable, secure, and sustainable platform operations.
• Experience monitoring platform health, reviewing incidents and service requests, and supporting operational processes to ensure service reliability and performance.
• Experience creating and maintaining technical documentation, operational procedures, support materials, and knowledge articles .
• Experience providing user support, guidance, and training related to identity services, access processes, and platform capabilities.
• Familiarity with Microsoft 365 administration and its integration with identity services across enterprise applications and services.
• Strong analytical and problem-solving skills, with the ability to assess complex issues, recommend practical solutions, and identify opportunities to improve user experience and operational effectiveness.
• Knowledge of reporting, auditing, and compliance practices related to identity and access administration.
• Familiarity with Power Platform administration or administration of related Microsoft cloud platforms is considered an asset.
• Understanding of higher education data landscapes is considered an asset

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What’s In it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things.

• Diverse, hard-working, committed team of people who care about each other.

• Tools and technology that will allow you to succeed at your job.

• Amazing perks

• Highly supportive work culture

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

Hours Per Week 40

Position Type FT Support

Payband K

Work Locations North Campus 205 Humber College Blvd. Etobicoke M9W 5L7

Job Family Information Technology

Deadline to Apply June 5th, 2026

Job Posting 5/22/26

Department Information Technology Services