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Academy Systems Engineer

Office - Canada - Toronto, Canada
£69,824 - £96,008/yearly
Mid Level
Full-Time

Top Benefits

Healthcare coverage with multiple plans (Blue Shield, Kaiser, etc.)
On-site gym, exercise classes, wellness programs
Professional development courses (25+)

About the role

  • As an Associate Systems Engineer, you will join a cohort of recent college graduates for an immersion into Palo Alto Networks platform, automation, and cybersecurity across network, endpoint, and cloud
  • This program includes up to 24 months of formal technical instruction with hands-on labs, both group and individual projects, technical study, and professional skills development
  • As you advance through the program, you will be placed with various sales engineering teams to learn how to support customers during the pre-sales process
  • While ramping on the Academy development track you will work alongside other SE teams to learn and support the other critical work with customers within the presales process
  • As part of your development, you will work as a technical advisor in tandem with our sales and channel partners on customer engagements, establishing relationships with customers with the goal of helping them ensure each day is more secure than the one before
  • Upon completion of the program, you will have gained proven technical and professional skills, shown qualification across multiple certifications, and rotations with senior SEs to take on a field SE position in any number of cities across the US based on business needs
  • Our SEs are among the best in the cybersecurity industry, with a deep technical understanding of cybersecurity products, integrations, and the critical cyber threats facing our potential customers’ environments
  • Learn the technical aspects and business value of Palo Alto Networks products
  • Develop the skills necessary to propose cybersecurity solutions comprised of Palo Alto Networks products
  • Establish yourself as a trusted team member to Technical Solutions leadership and colleagues while contributing to sales wins throughout the program
  • Architect and propose solutions that address the identified cybersecurity problems in each customer’s unique environment
  • Develop presentation skills and understanding of business and technical discovery methods
  • Ensure ongoing customer success, support, and adoption of cybersecurity solutions
  • Understand and effectively differentiate against our top competitors
  • Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
  • Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
  • Continuous self-improvement and learning to maintain technical leadership of applicable technologies (SASE, XDR, public cloud, security, networking, etc.)

Benefits

  • Healthcare: We value your health and provide options so you can choose what best supports your lifestyle and personal health goals. Various nationwide plans — including Blue Shield of California, Kaiser Permanente, Delta Dental, VSP, and more — are available to you and your family. Our providers offer the flexibility you want and the coverage you need
  • Wellness: With a large on-site gym and daily, instructor-led exercise classes at HQ in Santa Clara, Palo Alto Networks actively supports employee fitness. Our juice bar, Gym & Juice, features fresh juice blends, a quick and nutritious option pre- or post-workout. And our ongoing wellness speaker series highlights the latest trends in health and wellness
  • Development: Professional development is serious business at Palo Alto Networks, where the Talent Development team offers 25+ courses to help employees boost their careers and develop leadership capability
  • Financial: Most roles are eligible for equity grants, and we now offer new hires a quarterly vesting schedule right away. We want you to be fairly compensated and rewarded as soon as you make an impact – on our team, that happens immediately! And because we consider every employee a stakeholder in our long-term success, we offer an Employee Stock Purchase Plan (ESPP) with a 24-month lookback. From life insurance to health savings accounts, we provide ways to help you protect and grow your wealth. Palo Alto Networks offers both traditional and Roth 401(k) options, along with a company match of 50% to a max annual amount of $1,000
  • Time Off: In addition to paid corporate holidays, Flexible Time Off programs empower our employees to balance their work schedules with personal time off. We offer 12 weeks of full pay for medical leave and 6 weeks of full pay for parental leave. As a company with strong ties to the military and veterans, we also offer 26 weeks of full pay for military leave
  • Perks: Our corporate discount program provides employees with significant discounts on merchandise, travel and entertainment. We offer many on-site perks at headquarters, including cafeterias, fuel service, dry cleaning service, EV charging stations, and a company store. We also provide complimentary drinks, fresh fruit, and snacks in break rooms across our campus to help everyone power through the day.

Life at Palo Alto Network- Strong analytical skills to evaluate complex problems and a systematic approach to creating solutions

  • Awareness and desire to learn modern cybersecurity prevention utilizing automation, cloud, endpoint, and network technologies
  • 4-year undergraduate degree, preferably in a business or technical field of study
  • Understand and effectively present complex concepts to technical and non-technical audiences
  • Effective time-management skills and study habits

About Palo Alto Networks

Computer and Network Security