Senior Software Engineer, Backend (AI Agent), Canada
About the role
This role is part of the Jobright TNT - the private hiring network connecting top talent with top AI startups like Perplexity, Mercor, Cresta, Suno and 150 more.
This is not a mass job posting. Only select, high-signal candidates are invited to Jobright TNT and recommended directly to hiring teams
Hiring Company: Cresta
One-liner: Cresta is a $1.6B enterprise AI platform born out of the Stanford AI Lab, transforming how Fortune 500 companies run their contact centers.
Salary: $190K/yr - $300K/yr
Why Join Us:
Role Responsibilities
• Design, develop, and maintain scalable and robust backend architectures for Cresta's AI Agent solutions and proprietary models • Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into Cresta's customer solutions • Lead initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities • Drive efforts to optimize server response times, process large volumes of data efficiently, and maintain high system availability • Innovate and implement security measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents
Qualitications
Required
• Bachelor's degree in Computer Science or a related field • 5+ years of experience in backend system architecture, cloud services, or related technology fields • Proficient in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST • Previous experience working with Virtual Agent or AI Agent systems • Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases • Experience in containerized application deployment using Kubernetes and Docker in microservices architectures • Experience with cloud environments such as AWS, Azure, or Google Cloud, with a strong understanding of cloud security and compliance standards
How can I join Jobright TNT:
If this is your first time applying to a Jobright TNT role, the process works as follows:
- Apply to your first Jobright TNT role
- We review your background to determine if you meet the TNT quality bar
- If qualified, your application is directly recommended to the employer
- Once accepted into TNT, you may be:
- Invited to apply for other exclusive TNT-only roles
- Invited to private, invite-only hiring events with top startups
You will be notified of your TNT selection result.
PS: All Jobright TNT roles are 100% real, directly hired by top AI startups we partner with, and come with priority review and higher response rates than the normal application queue.