We are currently seeking a Senior Manager, Oracle ERP Product Management to join our team.

The Senior Manager, Oracle ERP Product Management provides strategic and hands on leadership as a technical product manager for the Oracle ERP, Financial Services applications (OFSAA) and related systems across the IT organization. Establishes and governs configuration standards, patterns, and operational practices to drive consistency, quality, and security across teams and domains. Leads the technical product roadmap for Oracle ERP, aligning platform evolution to business strategy, regulatory expectations, and operational reliability. Partners with Finance, HR, Treasury, Risk, Technology, Security, Compliance, and Business stakeholders to deliver secure, scalable, and cost-effective solutions and to ensure optimal operationalization of systems in production.

Here’s what would be included as a part of your typical day

• Leadership: Provides operational leadership to Oracle technology operations and support functions. Optimizes service delivery in alignment with IT strategies and business plans through the adoption of Devops practices, AI driven operations solutions, streamlined processes and well-defined service level agreements. Leads, coaches, engages and mentors team, including supporting professional development and overseeing performance management activities.

• ERP Configuration and Operational Standards: Define and maintain the configuration standards (configuration, scripting, testing, quality gates, documentation). Ensure teams across IT adopt consistent, high ‑ quality SDLC processes, operations practices and metrics, including key partners where development is outsourced.

• Oracle ERP and OSFAA Technical Product Management: Own the technical product roadmap for Oracle ERP, requirements intake, prioritization, platform evolution, vendor/partner joint planning and roadmap ownership, and technical debt management. Lead solution options analyses and business cases; guide major upgrades, integrations, and sustainment initiatives. This role will act as a member of the Enterprise Architecture group when required.

• Research, Evaluation & Implementation: Lead assessment of engineering tools, frameworks, and ERP technologies. Evaluate build vs buy, performance, security, and operational impacts; recommend adoption, mitigation, or deprecation. Oversee pilot implementations of new capabilities up to, and including, full scale rollouts. Oversee effective use of Generative AI tools for Oracle operations.

• Delivery Leadership & Portfolio Execution: Manage a prioritized portfolio of platform and module upgrades and application enhancements, ensuring delivery consistently reflects and reinforces best practices for high-quality, efficient execution. Provide escalation leadership and ensure timely reporting on achievements, risks, and issues.

• Team Support & Collaboration: Provide leadership for Oracle technology team. Work closely with Finance, HR, Treasury, Risk, Technology, Security, Compliance, and Business stakeholders to operationalize the Oracle system. Partner with business stakeholders and product owners to ensure solutions meet desired outcomes and are supportable, observable, and auditable in production. Champions a culture of engineering excellence, continuous improvement, and measurable outcomes across teams.

• Risk, Security & Compliance : Maintain compliance with audit and risk management requirements and best practices. Ensure development standards embed identity, privacy, security, quality, and change controls. Stay familiar with relevant regulatory guidelines (e.g., OSFI, CDIC) affecting the Oracle system and related business function.

• Relationship Building & Communication : Build strong relationships with IT and business leaders along with key partners and suppliers; facilitate decision-making and remove impediments. Communicate direction, standards, and technical decisions clearly to technical and non-technical audiences.

• Hands on work : Contribute hands-on to day-to-day solutioning activities across all bodies of work, including the creation of prototypes, proofs-of-concept (POCs), and technical design components or documents, testing and roll out. Develop and maintain the ERP design, as-built and run documentation, ensuring clarity, consistency, and alignment with enterprise standards.

Required Skills, Experience & Qualifications

• Bachelor’s degree in information technology or in a relevant field required.

• 8+ years in ERP engineering and/or product management roles with significant experience in ERP (preferably Oracle) and financial services.

• Demonstrated success establishing ERP standards practices and leading adoption across multiple teams.

• Proven track record managing ERP roadmaps, complex integrations, and vendor platform in a complex operating environment.

• Advanced communication and interpersonal skills to provide advice, direction and guidance to business leaders, and to collaborate with others on problem-solving.

• Advanced analytical, problem ‑ solving, and decision ‑ making skills to surface, evaluate, and apply best practices in ERP capabilities, ensuring effective investigation, modernization, and continuous improvement across complex technical environments.

• Strong ability to influence platform development and delivery teams to adopt, apply, and continuously improve upon established engineering best practices, while also providing oversight and review to ensure consistent adherence across all domains

• Strong leadership to work effectively with external partners, in particular Oracle, and also technology partners, and industry system groups, acting as an influential voice and technical leader to advocate for organizational needs, shape product direction, and drive successful collaboration and outcomes.

• Expert knowledge of the concepts, theories, practices and techniques of the information technology field, with emphasis on ERP and technology, and related product management.

• Expertise in ERP configuration, testing strategies, and ERP Management and Operations.

• Advanced knowledge of the relevant regulatory requirements and other governing practices and principles.

• Proficiency with ERP integration patterns (including APIs).

• Familiarity with ERP engineering toolchains (config management, deployment, observability) and quality metrics.

• Strong business acumen to align platform evolution with strategic objectives.

• Familiarity with gen AI tools and their application across technology contexts.

• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on Tru Cooperative Bank.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.