Job Title: SRE Lead Location: Toronto, ON Onsite Job Type: Fulltime Permanent Role

Job Overv iewSkills and Responsibiliti

es: • Deep End-to-End Systems Expertise Strong knowledge of complex, multi-tier environments spanning on-prem and cloud-native systems supporting large-scale transaction fl ows.• Advanced Observability APM Experience Hands-on expertise with Dynatrace (or similar tools), including instrumentation, monitoring, and troubleshooting distributed applicati ons.• Full-Stack Troubleshooting Capability Proven ability to diagnose and resolve issues across application, infrastructure, network, and platform layers in E2E environme nts.• SRE Leadership Roadmap Execution Drives and executes SRE roadmap initiatives (e.g., SRE WCCS), including capability assessments, gap analysis, and strategic improveme nts.• Dynatrace SME Skillset (Day 1 Ready) Expertise in DQL, Grail traces, Gen3 dashboards, ActiveGate plugins, SRG workflows, and Business Eve nts.• Deep Observability Fundamentals (MELT)Strong command of metrics, events, logs, and traces with ability to correlate signals for root cause analysis and performance optimization. Cloud Observability (AWS Fo cus)• Experience with AWS observability stack (CloudWatch, Application Signals, Lambda, API Gateway, tracing, and loggi ng).• Engineering Automation Skills Strong programming in Python and Node.js experience with serverless (AWS Lambda, Azure Functions), ECS, and backend integrations. Platform Engineering SRE Pract ices• Experience implementing SRE principles (Google SRE), building platform capabilities like self-service pipelines, policy-as-code, and Engineering SRE strumentation frameworks. Complex Enterprise Financial Syst ems.• Experience Background in large-scale, highly integrated environments (e.g., financial services), with ability to design observability for systems with limited visibility (e.g., IBM DataPower) and monitor AI-driven syst

ems.