VACANCY NUMBER: 43650PS

JOB TITLE: BUSINESS SYSTEMS ANALYST, FT STATUS: FULL TIME DEPARTMENT: INFORMATION AND COMMUNICATION TECHNOLOGY LOCATION: WELLAND SITE HOURS OF WORK: 75 HOURS PER PAY PERIOD; MONDAY-FRIDAY

POSTING DATE: 23 JUNE 2026 CLOSING DATE: 06 JULY 2026

UNION: NON UNION WAGE RANGE: $55.320 PER HOUR THE POSITION IS COMPENSATED ACCORDING TO AN ESTABLISHED WAGE GRID, WITH PROGRESSION THROUGH THE STEPS OCCURRING IN ACCORDANCE WITH APPLICABLE POLICIES UNTIL REACHING THE MAXIMUM OF THE SALARY RANGE.

POSITION OBJECTIVE: Niagara Health is entering a time of great opportunity and transformation. We are looking for exceptional individuals to be part of our extraordinary team and future that includes a focus on leveraging information and technology to transform how we plan and deliver patient care at Niagara Health and across the Niagara region. As a valued member of the Digital Solutions Team, the Business Systems Analyst will play a crucial role in transforming how care is planned and delivered at Niagara Health through the application of digital solutions. Reporting to the Manager, Digital Solutions, the successful candidate will apply best practices in business analysis, strategic planning, project management, and change management methodologies as well as technical expertise and interpersonal skills to support digital transformation across the enterprise.

KEY RESPONSIBILITIES: o Leverage business analysis skills and best practice to understand and translate business and clinical problems into solutions that bring value, improve patient care, and/or improve project outcomes o Collaborate with internal and external partners to conduct needs analysis, collect and validate business requirements and use-cases on approved projects; provide input into development of project budgets, resource plans, technical specifications, and workflow analysis in order to successfully frame projects o Promote and integrate benefits realization principles and frameworks to ensure the delivery of value in all digital transformation initiatives; proactively work with internal and external partners to identify and forecast expected benefits while evaluating risks associated with business requests o Serve as a change agent by identifying change management requirements for projects, assessing environments and informing the development of change management plans (including communications, training, internal and external partners analysis, resistance management, and sustainability plans) o Develop project budgets, including sourcing and validating costs from key internal and external partners and technology vendors as well as preparing the breakdown using standard budget templates o Support strategic planning and reporting requirements for the Enterprise Intelligence portfolio o Develop presentations, briefing notes, and other forms of communications for executive audiences o Participate in procurement processes, as required, as well as support the negotiation of agreements with 3rd party solution providers by facilitating communication between business internal and external partners and IT from initial requirements to final implementation o Effectively facilitate and communicate business needs and requirements to build strong relationships and synergies among internal and external partners o Research and engage with industry and internal and external partners at Niagara Health to ensure broad awareness of market solutions and best practices o Take part in the Crisis on-call rotation approximately 7 days per 16-week rotation o Support and encourage Diversity, Equity and Inclusion in project teams and lead by example

QUALIFICATIONS: o Community College or University degree specializing in business, science, information technology or a health related field; Graduate degree considered an asset o Minimum of 3-5 years working on transformational, complex change initiatives in a large enterprise environment, including 2-3 years in roles that required application of business analysis o Preference given to candidates with experience in a healthcare environment and/or with experience working on complex IT and data analytics transformation projects o Demonstrated experience working on IT projects (e.g., infrastructure, cyber security, enterprise system upgrades, integration of systems, business intelligence, analytics platforms) as a business analyst or equivalent role o Demonstrated proficiency with Microsoft Suite including, but not limited to, Visio, PowerPoint, Excel, and SharePoint o Effective written and oral communication skills with ability to tailor communication styles to different audiences (e.g., technical, non-technical, clinical, executive) o Experience developing project and operational budgets, including basic working knowledge of accounting practices and financial management best practices in a public sector organization o Demonstrated ability to handle a large, diversified workload with competing priorities as well as aggressive deadlines o Ability to build strong interpersonal relationships and work with a wide range of internal and external partners o Exceptional time management, analytical, conceptual and problem solving skills o Results-oriented with sound logical thinking and ability to influence change o Ability to exercise independent judgment and take action o Highly self-motivated and self-directed with keen attention to detail

Questions, quoting the job posting number, may be directed to hrrecruit@niagarahealth.on.ca

How to Apply: If you are interested in this position, please visit our careers page by 11:59pm July 6, 2026 and submit an application through eRecruit. (Reference Job Posting #43650) Please note - you will need to create an eRecruit profile to apply.

This position is an existing vacancy at Niagara Health. No artificial intelligence is used in the screening, assessment, or selection of applicants. If you believe you have encountered or applied for a fraudulent job posting claiming to represent Niagara Health, please contact hrrecruit@niagarahealth.on.ca

At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.