We’re looking for a Lead Windows System Administrator to join our IT Infrastructure team within our Winnipeg Office.

The Lead Windows System Administrator leads a team of Windows systems administrators while ensuring the stability, security, performance, and reliability of our Microsoft-based server environments. They provide direct technical and administrative support to all aspects of Windows Server, VMWare, Backup and Recovery, and Amazon Web Services environments for our multi-site 24-hour manufacturing environment. They are responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure, including participation in technical research and development.

Who We Are

Experience the forefront of innovation with Pollard Digital Solutions a division of Pollard Banknote, where we lead the charge in revolutionizing digital solutions for state lotteries. From groundbreaking initiatives like iLottery to crafting immersive player experiences that champion noble causes globally, our team's innovative spirit is driving impactful changes in the industry. Join us in this exhilarating journey, where every contribution makes a difference in shaping the future of lottery gaming.

What You'll Do

• Manage Windows server infrastructure, including system administration, configuration management, OS upgrades, patching, Active Directory, Entra ID, Group Policy, DNS, DHCP, and SSL certificate renewals.
  Experience with Active Directory Defederation is a plus
• Lead and mentor a team of Windows administrators, providing technical guidance, support, and oversight of daily operations.
• Manage Windows server infrastructure, including system administration, configuration management, OS upgrades, patching, Active Directory, Group Policy, DNS, DHCP, and SSL certificate renewals.
• Coordinate infrastructure changes and collaborate with Application Managers, Information Security, developers, DBAs, network, and storage teams to deliver operational and project requirements.
• Monitor system performance, troubleshoot server and application issues, perform incident resolution, and develop root cause analyses for critical issues.
• Lead and support infrastructure projects, including server upgrades, automation initiatives, disaster recovery exercises, and operational improvements.
• Maintain system security and compliance by reviewing security reports, conducting vulnerability assessments, coordinating monthly patch management, and supporting security audits.
• Develop and maintain comprehensive technical documentation, system diagrams, operational procedures, and change management activities, including ServiceNow change coordination.

What You'll Bring

• 5+ years of systems administration experience supporting Windows Server 2003, 2008, 2012, and 2016 environments

• Strong expertise in systems administration, networking, DNS, DHCP, Active Directory, and Group Policy

• Experience managing and supporting virtualized infrastructure environments

• Skilled in patch management, system maintenance, and infrastructure security best practices

• Proficient in scripting and automation to improve operational efficiency

• Knowledgeable in data backup, recovery, and disaster recovery processes

• Strong troubleshooting, problem-solving, and technical support capabilities

• Demonstrated leadership skills with the ability to collaborate effectively and support team success

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.