Company Description HeartLynk is building a trust-first dating platform designed to create authentic, meaningful relationships through identity verification, compatibility-driven matching, and AI-assisted experiences. Our mission is to redefine online dating by engineering trust into every interaction. As an early-stage technology company, every team member has the opportunity to make a meaningful impact while working across multiple areas of the business. Role Description The Administrative & Operations Coordinator is a full-time, on-site position based in the Greater Calgary Metropolitan Area. This role provides administrative, operational, and documentation support across the organization while helping maintain the systems and processes that keep HeartLynk running efficiently. The successful candidate will assist with SharePoint administration, document management, file organization, and maintaining standardized business documentation. Responsibilities include organizing company files and folders, managing version-controlled documents, supporting Microsoft 365 administration, coordinating meetings, maintaining operational records, and assisting with project tracking. This role also supports marketing and business development initiatives by helping maintain website content, social media assets, investor materials, presentations, marketing collateral, and CRM data. Additional responsibilities include coordinating with vendors, preparing reports, assisting with research projects, supporting AI initiatives, and helping document business processes and technical workflows. As HeartLynk continues to grow, this position offers the opportunity to expand into operations, project coordination, marketing, and technology administration while working directly with the Founder and leadership team. Qualifications Excellent administrative, organizational, and time-management skills. Experience with Microsoft 365, including SharePoint Online, Teams, OneDrive, Word, Excel, PowerPoint, and Outlook. Strong document management and file organization skills with attention to naming standards, version control, and consistency. Comfortable maintaining business documentation, procedures, reports, and operational records. Experience coordinating meetings, calendars, and project-related activities. Strong written and verbal communication skills. Experience supporting marketing activities, website updates, presentations, or social media is an asset. Ability to research information, summarize findings, and prepare professional documentation. Comfortable learning new technologies, AI tools, and business systems. Self-motivated with the ability to prioritize multiple projects in a fast-paced startup environment. Experience working with SharePoint administration, CRM systems, project management tools, or content management systems is considered an asset. Previous experience in administration, operations, project coordination, marketing support, or executive assistance is preferred. Post-secondary education in Business Administration, Office Administration, Marketing, Information Technology, or a related discipline is considered an asset.