Location: Victoria, British Columbia (B.C.)

Type of organization: Non-profit organization with charitable status

Position type: Full-time (40 hours per week) / Permanent position

Language requirements: English and French are essential

About the Alliance Française:

Alliance Française Canada Pacific (AFCP) is a Canadian non-profit organization with two branches in British Columbia: one in Vancouver (head office) and the other in Victoria.

Our mission:

• Offer French language programs for all ages and levels
• Promote local and international Francophone cultures through cultural spaces and professional cultural events
• Provide a welcoming space for community gatherings

Our values:

• Enrich the human experience and mutual understanding through bilingualism and intercultural exchange
• Promote the French language and Francophone cultures, which hold a special place in Canada
• Strive for excellence in education
• Create multicultural and friendly experiences that bring the community together

The position:

The Administrative Coordinator supports the day-to-day administrative operations of the Alliance Française. The role includes front-desk services, registration management, basic accounting support, and coordination assistance for government and corporate training programs. The position requires strong organizational skills, attention to detail, and regular interaction with the public.

Reception and Front Desk

• Welcome and assist adult students, parents, and children at the reception desk
• Provide information on courses, programs, and services in person and by email
• Manage incoming calls and general inquiries
• Maintain a professional and welcoming reception environment

Registrations and Student Services

• Manage registrations for courses and placement tests
• Manage registrations for certifications (TEF, TCF, DELF/DALF)
• Prepare and manage documentation related to placement tests and exams
• Respond to student inquiries regarding schedules, fees, and program requirements

Accounting and Administrative Support

• Close and verify daily sales
• Prepare and maintain daily accounting and administrative reports
• Assist with basic financial record-keeping

Partnerships and External Relations

• Coordinate and follow up with local partners, community organizations, and cultural stakeholders
• Support partnership initiatives and logistical arrangements
• Act as a point of contact for selected external partners
• Assist with negotiations related to space usage and shared resources, as needed

Government and Corporate Training Programs

• Assist in the setup and coordination of government and corporate training programs
• Maintain accurate records and documentation related to these programs
• Support training coordinators by providing information, quotes, and administrative follow-up

Communications and Cultural Activities Support

• Support communications and cultural activities, both digital and on-site
• Update the website and cultural calendar as required
• Contribute to the preparation of newsletters and promotional communications
• Assist with the coordination and logistics of cultural events and partnerships

Facilities, Logistics, and Operations

• Support day-to-day facilities operations and logistics
• Manage inventory of books, teaching materials, and equipment
• Coordinate book orders, returns, and storage
• Liaise with cleaning services and other external service providers
• Support room setup, decoration, storage organization, and general upkeep
• Assist with space searches, site visits, measurements, and basic floor plans
• Act as a key holder and designated contact in case of on-site emergencies

Technical and Digital Support

• Provide basic technical and digital support related to daily operations
• Perform regular computer updates and basic troubleshooting
• Support instructors with classroom equipment (tablets, projectors, interactive boards)
• Assist with cabling and basic technical setup as requir