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Senior Business Operations Engineer

Yubico5 days ago
Remote, Canada
Senior Level
Full-Time

Top Benefits

Pension plan with employer contributions
Monthly wellness expense reimbursements (US & Sweden)
Stock options or equity programs

About the role

  • We are looking for a Senior Business Operations Engineer to join our global Business Operations team, based in Sweden and the US. This is a Salesforce-heavy role, but it goes beyond CRM development. You will be a technical partner to our Go to Market (GTM) teams (Sales, Marketing, Revops, etc.), translating their needs into reliable, scalable solutions across our full stack: Salesforce, NetSuite, and the integrations that connect them
  • You will work closely with stakeholders in GTM teams, picking up rough ideas and turning them into production-ready solutions. This means you need to be as comfortable in a whiteboard conversation as you are in a code editor. A genuine interest in how GTM organizations operate in our business is as important here as technical depth
  • We build with the best tool for the job. That usually means Flows, declarative configuration, or AI-assisted automation, with Apex and custom code available when the problem calls for it
  • Salesforce development: Design and build solutions across Sales Cloud, Service Cloud, and Experience Cloud, using Apex, LWC, and Flows depending on what the problem requires
  • Stakeholder collaboration: Work directly with stakeholders to understand business problems, challenge requirements, and turn ideas into maintainable, production-grade solutions
  • Integrations: Build and maintain integrations between Salesforce, NetSuite, and other systems using Celigo and REST/SOAP APIs, with Java or SuiteScript where custom logic is required
  • AI implementation: Identify and build AI-driven automations that reduce manual work and improve data quality across the business
  • NetSuite: Support data flow and business logic between CRM and ERP, with development as needed
  • Data and analytics: Collaborate with our data team on BigQuery and dbt to make sure business logic is accurately reflected in reporting
  • Tech health: Audit and reduce technical debt, converting legacy code to declarative solutions where practical
  • DevOps and documentation: Manage releases, version control (Git), and own the technical documentation for everything you build

Benefits

  • Retirement plan - We offer pension plans with employer contributions
  • Wellness benefit - monthly reimbursements for wellness expenses in the US and Sweden
  • Equity in the company - stock options or equivalent programs for our team so they can have a solid stake in Yubico’s success
  • Learning & development - professional development stipend and mentorship program
  • Global events - historically we’ve hosted an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace
  • Parental leave - paid parental leave so you can take care of your new family- Experience working with Sales and Marketing teams, with a solid understanding of how sales organisations work
  • Strong Salesforce skills: Apex, Lightning Web Components, and advanced Flows
  • Clear, confident English communication skills, written and verbal. You will be working with non-technical stakeholders regularly
  • Experience with middleware and API integrations (REST/SOAP); Celigo experience is an advantage
  • 5+ years of development experience in a Business Operations or Systems Engineering environment
  • Solid background in Java; Apex is closely related and experience with both is expected
  • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
  • JavaScript and/or SuiteScript experience
  • Experience with NetSuite or a strong motivation to learn it quickly
  • Experience integrating AI/LLM APIs into business workflows
  • Experience with SQL, BigQuery, or dbt
  • Familiarity with GCP, AWS, or Azure
  • Salesforce Platform Developer I/II, NetSuite SuiteCloud Developer, or similar certifications

About Yubico

Computer and Network Security