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About the role

Summary: Location: Montreal Work Mode: Onsite (3x week) Duration: 12-month contract

Responsibilities: Design, develop, and maintain scalable content management solutions, integrations, and automation using Python (primary) and Java (secondary). Lead and contribute to technical design discussions; produce high-quality design and architecture documentation. Build and enhance tooling, libraries, and automation to support platform integration, operations, and reliability. Perform code reviews and help establish and reinforce engineering best practices. Mentor and provide technical guidance to other engineers on the team. Deploy, configure, and operate Alfresco ECM platforms in on-premises private cloud environments, providing Level 3 production support. Evaluate and assess SharePoint Embedded as an application content management solution, partnering with internal customers on proofs of concept where applicable. Collaborate with vendor engineering and support teams on escalations, patches, and product upgrades. Maintain accurate and up-to-date architecture diagrams, configuration standards, release notes, and operational runbooks for Level 2 support teams. Troubleshoot complex issues across the full application stack, including web servers, application servers, databases, and authentication layers. Participate in an engineering on-call rotation (approximately 1 week every 4/5 weeks) to support production platforms. Act as an escalation point for complex customer issues, working closely with Level 2 support, infrastructure, and security teams to diagnose and resolve incidents. Communicate clearly with customers regarding issue status, root cause analysis, and resolution plans. Analyze trends in incidents and customer feedback to drive platform improvements, defect remediation, and preventive measures. Continuously review existing workflows and operational processes, recommending and implementing improvements to reliability, scalability, and security.

Requirements: Minimum 6 years of experience in software engineering, application development, or DevOps roles. Minimum 3 years of hands-on development experience with Python, with working knowledge of Java. Minimum 3 years of experience supporting Linux and/or Windows systems, including troubleshooting, shell scripting, and automation. Strong proficiency with relational databases, preferably Microsoft SQL Server, and writing SQL queries. Solid understanding of networking fundamentals and experience working with load balancing technologies. Proven ability to troubleshoot and resolve issues in complex, distributed systems.

Preferred Skills: Experience operating enterprise applications using Tomcat and Apache web servers. Familiarity with modern application security concepts and authentication mechanisms (e.g., Kerberos, Mutual TLS, OAuth/OIDC, SAML). Experience with build and dependency management tools such as Maven or Gradle. Exposure to containerization and orchestration technologies (e.g., Podman, Kubernetes). Experience building or supporting CI/CD pipelines, including tools such as Jenkins. Comfort working in an Agile/Scrum environment using tools such as Jira. Experience with Ansible or similar automation and configuration management tools. Knowledge of message queue or event-driven technologies. Familiar with GitHub/Copilot environment, proficient with Git-based version control and DevOps best practices.

What You Bring: Clear and effective communication skills, with the ability to explain complex technical concepts to diverse audiences. A strong sense of ownership and accountability for the platforms and systems you support. A passion for continuous improvement across code quality, automation, operational excellence, and team practices. A collaborative mindset and a desire to build reliable, scalable, and secure enterprise platforms.

This role is for an existing vacancy.

About Axelon Services Corporation

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